Heart of England Pet-friendly Holidays

Very clean and location is good (though loud).

The apartment was great - getting in the property was tricky at first as code didn't work and property manager didn't respond but beyond that was good. the hallway and elevator was very dirty on arrival. the apartment was good though. nice size/quality

Great apartment with modern, clean facilities in an excellent location. Everything was well maintained. Just be mindful that there are about 50 stairs up to the apartment and an additional 13 inside, Overall, a fantastic stay!

Great hotel, lovely facilities and excellent service

Clean room. Amazing location. Helpful and considerate staff

Great hotel, good amenities and

This property is close to Paddington Station and is how we arrived in London. We arrived early and the staff was willing to hold our luggage for us. Incidentally, Expedia says to call ahead or contact the property. There’s no need for that. The property is prepared for you as long as you book through Expedia. The room was small, directly above the ground floor pub. A couple of nights were noisy for a while, but the pub closes at midnight so it wasn’t really an issue. Our room was small but clean. The restroom was really small but adequate. I couldn’t figure out the thermostat and couldn’t cool the room enough even though it is air conditioned. The bathroom got pretty warm because of poor ventilation. That was the biggest negative. The breakfast provided was what I would classify as light with the only warm option as toast, tea, and coffee. Still, it was fine and it was enough to start the day. The staff was always pleasant and welcoming. There is a bus stop near the hotel. It was convenient and we used that method of transportation often. The Edgeware Street Station is about an 8-minute walk down the road and we used that tube stop quite a bit. The neighborhood is a near a working-class commercial area and safe enough for us—we experienced no issues. This was a good value. It’s not fancy or big but I’d go there again. Not with kids, though. Just me and my wife.

The room was spotless and all the staff very kind and helpful. Lovely stay and especially grateful as card and gift was left as an 18th birthday present. Thank-you

Great location, good room service, nice staff

The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.

This property is close to Paddington Station and is how we arrived in London. We arrived early and the staff was willing to hold our luggage for us. Incidentally, Expedia says to call ahead or contact the property. There’s no need for that. The property is prepared for you as long as you book through Expedia. The room was small, directly above the ground floor pub. A couple of nights were noisy for a while, but the pub closes at midnight so it wasn’t really an issue. Our room was small but clean. The restroom was really small but adequate. I couldn’t figure out the thermostat and couldn’t cool the room enough even though it is air conditioned. The bathroom got pretty warm because of poor ventilation. That was the biggest negative. The breakfast provided was what I would classify as light with the only warm option as toast, tea, and coffee. Still, it was fine and it was enough to start the day. The staff was always pleasant and welcoming. There is a bus stop near the hotel. It was convenient and we used that method of transportation often. The Edgeware Street Station is about an 8-minute walk down the road and we used that tube stop quite a bit. The neighborhood is a near a working-class commercial area and safe enough for us—we experienced no issues. This was a good value. It’s not fancy or big but I’d go there again. Not with kids, though. Just me and my wife.

Lovely staff, very convenient location and a good breakfast