Cancun Romantic Holidays

The rooms were clean. We had some issues with washrooms but overall were functional. The pools were clean and not crowded. Beach was nice and not crowded as well, albiet small. Enjoyed our stay.

Rooms were clean food was good and staff very friendly and helpful

A door fell on my mom at the hotel, she is already disabled so this was a scare. Hotel was accommodating but they could’ve done more to help.

All of the above. Friendly staff, beautiful and fun filled resort. I love ittt

All staffs from different department were professionals and approachable

We had such an amazing stay here. The staff were very kind and helpful. A special thanks to our concierge, Mauricio, who truly went above and beyond to ensure we always had everything we needed & that our stay was as pleasant as possible. They have a great variety of restaurants to choose from which all had fantastic food. We were very impressed. The breakfast & lunch buffet options were great as well. Very very clean! The layout is just gorgeous & we loved lounging at the pools. The beach was beautiful as well. Very quiet for the most part, so if you’re looking for a more relaxing stay then this is for you. We can’t wait to come back again.

Resort itself is nice a bit dated compared to others at a higher price point, upon arrival was charged an additional 700 dollars for my daughter according to them I had put an infant on Expedia website, I’ve seen multiple reviews with same issue. Stressful and unpleasant experience, Credit card to the rescue! Breakfast was very limited during our stay due to renovations, No guacamole!!!! Two other restaurants were closed. Drinks were mainly sugar less alcohol, beach was amazing staff was polite and ready to serve. Entertainment was very limited, overall nice stay but for the price tag I’d choose a different resort.

We are seasoned traveler's & this is a very nice resort with wonderful hard working staff! Dining options are very good, but only take reservations for dining if you upgrade $180 US per nite- otherwise you wait in line with a pager for an hour plus to eat or do the Buffet option. Hotel room is comfortable, clean & has a spa feel. A couple stocked supplies were missing but remedied quickly. Lovely kept grounds with several pools & cabanas to rent $90 US each day that comes with 20min foot massage. Overall give it 4.5 stars as there is always room for improvement.

Rooms were clean food was good and staff very friendly and helpful

A door fell on my mom at the hotel, she is already disabled so this was a scare. Hotel was accommodating but they could’ve done more to help.

All of the above. Friendly staff, beautiful and fun filled resort. I love ittt