Kyoto Romantic Holidays

Glad to have spent our anniversary at Hotel Monterey Kyoto. Facilities were great with the use of the baths for all guests. We wished that guests could still access the baths on the day of check out since staying there for numerous days. The cleaners were helpful and delivered new towels when we requested it.

Great location, excellent cleanliness, supportive staff

The hotel was incredible, typical Japanese style, which is what attracted us to this property. The rooms were amazing and included a Japanese bamboo bathtub. The hotel always smelled delicious, the decoration inside was so Japanese-style. And the staff was very friendly, on the first day when we arrived all sweaty from the heat, they offered us some delicious cold tea. Definitely would return here in Kyoto.

Esthetic, comfortable, and central in the kyoto area.

Rooms are smaller than average, the receptionist wasn’t the best. Over priced breakfast option.

We had stayed at 3 other hotels in Japan and by far the customer service was fantastic!! We were welcomed right away as we got out of our taxi and knowing it was a super hot day, we were given ice cold water bottles right away. There were chairs to relax in which was so nice. Interesting when we stayed at the Intercontinental in Tokyo there were so chairs to sit and signs everywhere stating not sit on the ledges. We were walked up to our room and when we asked for extra pillows/blanket the young lady brought them in less then a minute which usually sometimes takes hours to get. Big shoutout to the best concierge staff ever! One of the ladies helped schedule a hair cut appt for my daughter and myself which was super last minute. She really wanted to help us. And we got amazing cut/color within 5 min walking distance to hotel. The next mornign when asking again for help with getting to the airport on train the concierge helped outline everything on the subways and color coded it. Only downside is they don’t have a pool. Breakfast buffet was really good! Chef even came out to great everyone and to get feedback.

We had an exceptional experience. From the moment we set foot on the property we received a warm welcome & the service felt customized and the staff went above and beyond to accommodate us . We were also traveling with small children and they loved their stay and the staff so much that they didn’t want to leave . I highly recommend this property!

Lovely property and fantastic service

Love it. Next time will stay here again

The hotel was incredible, typical Japanese style, which is what attracted us to this property. The rooms were amazing and included a Japanese bamboo bathtub. The hotel always smelled delicious, the decoration inside was so Japanese-style. And the staff was very friendly, on the first day when we arrived all sweaty from the heat, they offered us some delicious cold tea. Definitely would return here in Kyoto.

Glad to have spent our anniversary at Hotel Monterey Kyoto. Facilities were great with the use of the baths for all guests. We wished that guests could still access the baths on the day of check out since staying there for numerous days. The cleaners were helpful and delivered new towels when we requested it.

Glad to have spent our anniversary at Hotel Monterey Kyoto. Facilities were great with the use of the baths for all guests. We wished that guests could still access the baths on the day of check out since staying there for numerous days. The cleaners were helpful and delivered new towels when we requested it.

Esthetic, comfortable, and central in the kyoto area.

Rooms are smaller than average, the receptionist wasn’t the best. Over priced breakfast option.