Penang Ski Holidays

The room was lovely, extremely comfortable bed and pillows, regular room service with cleaning, my only frustration was nobody on the desk spoke decent English, so the communication was difficult, also you couldn’t order a coffee until 11am which I thought was ridiculous as when I was heading out earlier of a morning it would have been nice to grab a take away coffee, and also they only have full cream milk, which I can’t have, so many people require either soy, almond or skim milk.. also when I enquired at the desk about accessing Netflix and YouTube for my tv in my room, I was advised you only have access link if you have a android mobile, and I have an I phone as alot of people do, I found this rather disappointing.. the area location on the beach was absolutely beautiful..

Air con kept the room cool. Great housekeeping.

The pros of the hotel, good location, many food options and close to main attractions. The cons the hotel rooms are quite outdated. The shower head was broken when we came in- was replaced promptly though which was good. mould on the rims of the bathroom sink and the shower was also quite outdated. Pretty average sat due to this. Staff friendly and helpful.

A lovely modern hotel with excellent and attentive staff. Would definitely stay again and breakfast was superb. Thank you!

Great room, central location and friendly staff

The room and bathroom was spacious and clean with good toiletries. The staff were helpful especially the porters with loading of bags. Great location next to shopping centres and close to town.

Great spacious room, sea view, stylish bar, only pool chairs very old and hang through, breakfast very good but otherwise restaurants very average

We like the overall hotel facilities, and staffs are friendly. However they did not honor Expedia

The room was lovely, extremely comfortable bed and pillows, regular room service with cleaning, my only frustration was nobody on the desk spoke decent English, so the communication was difficult, also you couldn’t order a coffee until 11am which I thought was ridiculous as when I was heading out earlier of a morning it would have been nice to grab a take away coffee, and also they only have full cream milk, which I can’t have, so many people require either soy, almond or skim milk.. also when I enquired at the desk about accessing Netflix and YouTube for my tv in my room, I was advised you only have access link if you have a android mobile, and I have an I phone as alot of people do, I found this rather disappointing.. the area location on the beach was absolutely beautiful..

Great room, central location and friendly staff

Gorgeous rooms. Immaculate, well stocked and well maintained. Very convenient location, walkable.

It’s one of the most beautiful hotels we have ever stayed at. It reminds us the colonial era yet the facilities are modern. The staff are friendly and always available to help. There are lots of food choices within a 5-10 walk from the hotel. Will definitely stay here again.

The room was lovely, extremely comfortable bed and pillows, regular room service with cleaning, my only frustration was nobody on the desk spoke decent English, so the communication was difficult, also you couldn’t order a coffee until 11am which I thought was ridiculous as when I was heading out earlier of a morning it would have been nice to grab a take away coffee, and also they only have full cream milk, which I can’t have, so many people require either soy, almond or skim milk.. also when I enquired at the desk about accessing Netflix and YouTube for my tv in my room, I was advised you only have access link if you have a android mobile, and I have an I phone as alot of people do, I found this rather disappointing.. the area location on the beach was absolutely beautiful..