Gapa Island Ski Holidays

Check in staff were rude. They told multiple customers to wait, and then let others check in. I joined a queue behind one of these customers, but when it was my turn, was told that i was not indeed next. I then asked where was the queue, and the lady didnt even know. The rooms were tiny, and the shower stall had mold

Staff were all very nice, breakfast was very good, we didnt request makeup for room but hotel left a bag of fresh towels, coffee capsules outside door. Very pleasantly surprised. View and room was great, overall very satisfied.

The staff was really nice and available 24hrs. The room was very spacious, clean, and luxurious. They also provide free laundry self-service with complimentary laundry detergent. Be warned that the machine (dryer mainly) is on the small side (in comparison to the ones in US at least) so you should only wash thinner pieces of clothing that dries quickly with it. Otherwise, you can also utilize the drying racks they peovide in the rooms. Overall, really enjoyed our stay.

Room is clean, staff friendly. Thanks for upgrade to ocean view

The staff is very helpful. The hotel surrounding area is very quiet and has a nice view to the ocean. The hotel itself is a little bit dated but clean and comfortable. Would recommend this hotel for anyone.

Clean and nice property

A wonderful stay. We stayed on the resort side. The junior suite is spacious and the beds are very comfortable. The basement fun zone is great, with video games, ping pong and a pool table. The swimming pools are lovely, don’t forget a swim cap though you can also rent them. The food is good though expensive.

Beautiful property, fabulous pool. Nice big rooms

Check in staff were rude. They told multiple customers to wait, and then let others check in. I joined a queue behind one of these customers, but when it was my turn, was told that i was not indeed next. I then asked where was the queue, and the lady didnt even know. The rooms were tiny, and the shower stall had mold

Room is clean, staff friendly. Thanks for upgrade to ocean view

Overall, the hotel was great; however, the bed is extremely firm, and the pillows are extremely deflated and flat. The room is extremely hot. When I inquired, the front desk stated the heat and AC in the rooms are all turned off because it is winter; therefore, there is no option to control the temperature in the room. They provided a fan, but it was useless and would automatically shut off after an extended period. I wish I could have controlled the temperature in the room or been notified ahead of time, then I would have reserved a different hotel.

Check in staff were rude. They told multiple customers to wait, and then let others check in. I joined a queue behind one of these customers, but when it was my turn, was told that i was not indeed next. I then asked where was the queue, and the lady didnt even know. The rooms were tiny, and the shower stall had mold

Location is dirty not convenient. Not many varieties restaurants.

Staff were all very nice, breakfast was very good, we didnt request makeup for room but hotel left a bag of fresh towels, coffee capsules outside door. Very pleasantly surprised. View and room was great, overall very satisfied.