Suwakyo Promenade Ski Holidays

We loved our stay here. The room was spacious which we were thrilled about as a family who need that extra space. So many amenities which made our stay

When we got there, they actually upgraded us to a suite. And man…it was AMAZING! Spacious, two nice beds and a long sofa, and a flat screen TV. The bathroom had two ports and a giant tub. We had four adults and one child (who is four) and we all just got fit into the suite. The location is close to subway stations, plenty of local restaurants and beautiful walks. When we come back to Ginza, we will be staying here again.

I enjoyed the stay an excellent staff

Wonderful staff. Huge rooms

The rooms here are extremely well taken care of and the staff are wonderful and friendly. I usually stay here when I visit.

An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.

This hotel is a familiar sight on television, and even the attitude of the staff you pass by is one step above, making it a modern, first-class hotel that is admired by the Showa generation, both now and in the past. The garden is magnificent, the largest of its kind in Tokyo, and the tranquility and uniquely Japanese architecture and plants make it easy to spend an entire day just strolling around the hotel complex and the area around Shinagawa Station. Shinagawa Station is easily accessible via the JR Yamanote Line, Keihin-Tohoku Line, Sobu Line, Shinkansen, and Keikyu Line. The surrounding area is in the midst of development, with many shops opening in the shopping arcade. Only Narita Airport has a shuttle bus, so considering the ongoing construction work in front of the station, this is recommended for those with large luggage or children. Reservations are required.

Staff was wonderful and courteous and polite. Strongly recommended to stay in this hotel. A truly a 5 stars hotel in Tokyo!

The staff were polite and kind. The breakfast was amazing with so many options. We have stayed here twice now this is our go to hotel in tokyo. Also close to the train station so easy to get around tokyo.

Wonderful staff. Huge rooms

Very nice room, great shower, friendly staff

Really nice rooms and bathroom. The staff were nice and they had lots of cool amenities in the lobby.

I enjoyed the stay an excellent staff

When we got there, they actually upgraded us to a suite. And man…it was AMAZING! Spacious, two nice beds and a long sofa, and a flat screen TV. The bathroom had two ports and a giant tub. We had four adults and one child (who is four) and we all just got fit into the suite. The location is close to subway stations, plenty of local restaurants and beautiful walks. When we come back to Ginza, we will be staying here again.