Tam Hai Island Ski Holidays

The hotel itself was quite nice and clean, and we likely would have given 4 or 5 stars except for the fact that the room described in our booking was not what we were given. We booked a two bedroom suite that was advertised as two bedrooms with private bathrooms, king beds, separate dining/living area with table and couch. What we received was a one bedroom suite where the couch had been removed and a queen bed put in its place. And the second 'ensuite' was more like a powder room with a small stand up shower that couldn't be used without flooding the whole bathroom. When we brought these discrepancies to the hotel we were told essentially you get what you get. And there was no effort to fix the unusable shower. Overall the hotel itself was fine, buffet breakfast was good and outside of the room issue the staff was very friendly but be aware that the photos online are intentionally deceiving and are advertised as much larger than reality.

Value for money

Just finished 10 nights at Stella Maris, had an amazing time, the staff are amazing and is by far the biggest highlight of the hotel. We paid extra for a high level room and were placed on the 14th floor, room was lovely and cleaned exceptionally well every day. There is some noise from outside, both traffic and building noise but being on the 14th floor did help. The pool and rooftop bar were fantastic, staff always happy to help, brining drinks over to your sun lounger and nothing was ever too much to ask. Breakfast was another highlight, lots of choice for every nationality available and everything was fresh and replenished throughout the morning. The free airport transfers and couples massage was a very nice touch offered by the hotel. Overall highly recommend this hotel, can assure you that you will have an amazing stay.

Hands down amazing, staff out of this world, helpful polite, and could not accommodate us enough. We were even given a free upgrade to an executive suite as they did not have the twin beds ordered on the booking.

Sala was amazing. Everything went smoothly from check in to check out. The staff were very accommodating and friendly. The location and convenience perfect.

Value for money

It was nice but certainly did not feel like luxury. Points to improve: the breakfast could have some nicer bread options. Not exactly the fault of the hotel but we had loud gekos outside of our room (327) that were loud during the night

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It was nice but certainly did not feel like luxury. Points to improve: the breakfast could have some nicer bread options. Not exactly the fault of the hotel but we had loud gekos outside of our room (327) that were loud during the night

Just finished 10 nights at Stella Maris, had an amazing time, the staff are amazing and is by far the biggest highlight of the hotel. We paid extra for a high level room and were placed on the 14th floor, room was lovely and cleaned exceptionally well every day. There is some noise from outside, both traffic and building noise but being on the 14th floor did help. The pool and rooftop bar were fantastic, staff always happy to help, brining drinks over to your sun lounger and nothing was ever too much to ask. Breakfast was another highlight, lots of choice for every nationality available and everything was fresh and replenished throughout the morning. The free airport transfers and couples massage was a very nice touch offered by the hotel. Overall highly recommend this hotel, can assure you that you will have an amazing stay.

Beautiful views and nice staff. Rooms were comfortable and clean. Would have liked the pool tiles to have been grouted, it’s uncomfortable and more cleanliness around the pool, ash trays full and empty drinks not being attended to. This is a very busy hotel, at no fault of its own, so be ready for lots of activity in and around the building.