伯明翰附設免費停車場的酒店 | 每晚可低至HK$388

「房間很大，很舒服。」

「預訂了兩間房間，但第一位台前服務員只能安排兩間不同樓層的房間，經過要求下由另一位台前服務員才可安排兩間房間在同一樓層。 間房廁所漏水，部分房間燈未能運作。」

「clean，but old. The carpet seems new. Bathroom had been renovated. When I went into the roo，you could smell a old hotel odour. Price was not that expensive，overall I rated 65 out of 100.」

「- customer service lacking - no luggage trolley - no room allocated, waited up to 15 mins for check in - Room dusty, and bathroom had not been cleaned at all - dried urine on floor and toilet - key card not working - rooms a bit of a maze - townhouse room - could hear the neighbours - parking supposed to be free, but received a parking ticket which now having to challenge」

「It was very convenient & close to where I needed to be for the event I was attending at.」

「Great customer service really nice clean rooms also will be back soon 」

「Feel nice」

「During our stay (6 days) in Birmingham, the weather was freezing, around 0 degree and minor in evening time. However, the heating system of the Hotel was down for 4 days. When we reported to the reception, they had promised to follow but in vain. Then, different reception staff told us different reasons why their heating system was down. It is quite unacceptable. Fortunately, in the last 2 days, one of the night staff provided a portable heater to us. No apology was received from the hotel so...

「Good view. Quiet. Clean.」

「The hotel is very new and location is great near by the city.」