Shangri-La Hotels and Resorts Kota Kinabalu hotels

"I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair."

"The facilities, food and service are fantastic. Lovely view looking out over the bay and wonderful sunset viewing from the pool and rooftop function areas."

"I had a good rest during my trip. Thank you for the good service."

"The family room we booked for 3 persons was very spacious and clean. The bathroom was huge and spacious. We enjoyed our stay. The front desk service staff - Irfan and Eva were very friendly and helpful. Irfan gave us some information and tips on where to eat and how to walk. He was very patient and smiley all the time. We were happy with the room and the service."

"Great buffet breakfast. And access to executive lounge for free canapes and drinks at 5pm-7pm was amazing. Gym was ok nothing special "

"Huge rooms and very comfortsble, with great views to the ocean. Check in , concierge, pool and retaurant staff were wonderful. Swimming pool was great. Would highly recomend."

"Location is perfect and all of service is very good"

"Just back from 2 weeks there. Overall pretty good, but some areas are tired. Some rooms have been refreshed but ours wasn’t one of them. Pool area needs more beds. Breakfast a little repetitive. Bar music needs more variety. Same cd every day for many days. Lounge music in evenings tooooo loud. Being a bit picky now.😄 Overall very good value. "

"Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound."