“The summer rush had not yet begun when I booked a five-night, mid-spring stay at the conveniently-located Sifting Sands Motel. On the day I was to check in, I alerted the front desk that I would be arriving after 8:00pm as the motel requested. Upon arrival, I was greeted by friendly, smiling Phyllis, who made sure I had extra blankets and enough necessities for my stay. The next day, another friendly, pleasant lady, Bea, was on the front desk. In addition to being a lovely person, Bea was……