埼玉 5 星级酒店

“各方面都棒！”

“Imperal Hote 每次去東京必入住的酒店之一，他的服務質素達到我們的要求，職員的態度殷勤，房間舒適，餐廳食品質素高，會繼續入住。”

“Very good location, right above the Oedo Line, 20min taxi ride from Haneda Airport. Hotel staffs are professional and helpful, will stay again for my next Tokyo trip! ”

“Excellent service overall with everything close by. The size of the room is agreeable as it is because it’s Tokyo! The decor is modern with superb cleanliness standard. Breakfast were served in good portion and varieties. The only complain is the toilet needs extra ventilation for no matter how I sanitised and wiped with alcohol it still smells like concentrated piss”

“地點、員工服務態度、食物質素及房間設施都是頂級水平”

“Grand hotel with Beautiful garden. Quiet neighborhood. Enjoy the stay very much. Need to walk uphill from the nearby Metro station to the hotel, could be good exercise in nice weather.”

“房間新又精緻。非常滿意。”

“View 很好。 員工素質好，服務態度好。 大廳美。”

“EXCELLENT!! We will definitely stay in again in our next Tokyo Trips!”

“The hotel’s location is fantastic and the view is superb. However, there’s still room for improvement in respect of service. Whenever we requested something, we were attended to in piecemeal fashion. Staff’s level of English may need to be improved. In addition, the bathtub was not equipped with shower gel or shampoo, and there is no TV in the bathroom. The TV also do not have Netflix or Apple TV functions. The theme of the room is also not Japanese enough, for which I cannot tell any visible……

“Very good”

“酒店整潔”

“Location is good, can see nice view of Tokyo Tower from the room. Room switches is a bit confusing, do not have a master switch next to the bed. Disappointed that do not have international plug in the room from the international brand hotel and expensive room. Small bath room and small bath tub, can’t open amenity packing, maybe nice design but the QC is not good.”

“Modern, luxurious and very close to Tokyo nightlife ”

“will visit it again”

“exceptionally good service, i have stayed in 5 hotels in the past 2 weeks, this is by far the best service. very helpful to go extra miles in assiting us in dealing with all kinds of situation under COVID, be it testing be it transportation arrangement ”

“浴缸是圓形的 洗澡很舒服 整體房間的設計很棒 住在48樓的view超好 夜景也很漂亮 這次是第二次入住了 下次來東京一樣會選擇這邊 ”

“完美的星野，人員服務以及飯店設施都維持極佳的水準，榻榻米的香氣讓人心曠神怡，下次前往東京仍會選擇星野東京”

“很棒的飯店。希望下次在來住”