Great housekeeping, clean and neat.
Spacious room.
Room located on 9th floor corner, terrible wifi during period of 7pm - 1am and morning after 7am - 10am. Basically, when everyone is "supposedly at room" the wifi connectivity is almost non existance. Say if you have a game or app that requires you watch ad, the ad can't even load, that is how bad it is. Other time you will occasionally lose connection but you may be able to stream video since when it works, you get decent speed of 10Mbps.
On the last evening, the hot water was not functioning, tried to phone anyone in the hotel from room, busy tone / no one pick up, went down to reception, they responded, yes, the hot water is out (suspect only on our floor, otherwise there would be many more people gathering at lobby making complaints). That was the only answer, unapologetic and obviously no goodwill gesture or offer to move to another floor.
Room type was "Executive room"