Was given a room in the evening (while still light out) that I came back to when dark to discover the room darkening shade would not pull down so the lights in the parking lot were glaring into the room. Told the person at the front desk that it was unacceptable and said they were fully booked and another room was not available. Next morning I told the next person on duty to have it fixed. Came back at 3pm, still not fixed. Told the next person the problem, he came up and looked at it and gave me another room. Asked when I checked in if there was daily maid service, he said yes. Room was never cleaned for the next 3 days of my stay. Upon checking out I asked about the maid service and was told it was upon demand. Would have been nice to know in advance.
Rooms are clean and comfortable with a fridge, coffee maker and microwave.