It is very confusing that there are two Sheraton hotels at O’Hare airport the first day I arrived I went to the wrong hotel and of course had to shuttle back to the airport and then to the right hotel it was still confusing even after two or three days trying to talk to a driver to figure out which is the right hotel. Many people traveling, arrive knowing they need to stay at the Sheraton. They don’t have the address memorized and are they anticipating that they are too.
I would also like to complement my driver AliHe was very friendly and helpful.
John
2024 年 5 月入住 3 晚
10/10 超赞
Umar
2024年05月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
Umar
2024 年 5 月入住 1 晚
10/10 超赞
James
商务旅客
2024年05月21日
满意:员工和服务、服务设施、住宿条件和设施
Quick and easy check-in. Shuttle was very convenient.
James
2024 年 5 月入住 1 晚
8/10 还可以
Michael
商务旅客
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was easy. My keys worked perfectly. All appliances were in order. The restaurant attached to the hotel makes good food. My only complaint: no Refrigerator 😔