露台

关于芝加哥河北皇家索内斯塔酒店的点评

4.5 out of 5
芝加哥河北皇家索内斯塔酒店
505 N State Street, Chicago, IL

点评

8.6

超赞

10 分 - 超赞。693 条好评,共有 1142 条点评" "
8 分 - 还可以。243 条好评,共有 1142 条点评" "
6 分 - 一般。97 条好评,共有 1142 条点评" "
4 分 - 很差。69 条好评,共有 1142 条点评" "
2 分 - 糟糕。40 条好评,共有 1142 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Jacob

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Director of front office 于 2024年05月14日 的回复
Thank you for the fantastic 5-star rating! We are thrilled that you enjoyed your time at our hotel. Your support is truly appreciated, and we can't wait to host you again soon.

10/10 超赞

Alda

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 6 晚
Director of Front Office 于 2024年05月12日 的回复
We're thrilled to see that you rated your experience with us a perfect 5 stars! Your feedback is invaluable to us, and we're delighted that you enjoyed your stay. Please do come back and visit us again soon!

8/10 还可以

Julie

满意:员工和服务
2024 年 5 月入住 2 晚
Director of Front Office 于 2024年05月12日 的回复
Thank you for your review and for rating. We're glad you enjoyed your stay overall. If there's anything specific that you think we could have done better, we'd greatly appreciate your insights. Your feedback is instrumental in helping us provide the best possible experience for all our guests. Looking forward to hearing from you.

10/10 超赞

Steven

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing! Gabby especially. She was so friendly and welcoming! Made us feel right and home. We also had a technician come to the room to help retrieve my wife’s neclace that fell behind the sink. He got it out with little trouble, special shout out to him as well. The hotel is close to the redline subway and was easy to walk around from the hotel. Would highly recommend and would stay here in the future.
2024 年 5 月入住 3 晚
Director of Front Office 于 2024年05月12日 的回复
Thank you so much for your wonderful review! We're thrilled to hear that Gabby and our engineer made such a positive impression on your stay. We're committed to providing exceptional service to all our guests, and it's fantastic to hear that we succeeded in making you feel welcome and at home. We're also glad that our convenient location near the redline subway made exploring the area easy for you. We truly appreciate your recommendation and look forward to welcoming you back on your future visits!

10/10 超赞

Laura

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Geweldig hotel met een prima prijs/ kwaliteit verhouding in het hart van Chicago; alles is op loopafstand! Bij een volgend bezoek aan Chicago zou ik weer verblijven in dit hotel.
2024 年 5 月入住 5 晚
Director of front office 于 2024年05月10日 的回复
Hartelijk dank voor uw geweldige beoordeling! We zijn blij dat u genoten heeft van uw verblijf en de prijs-kwaliteitverhouding van ons hotel in het hart van Chicago waardeert. Het is fantastisch te horen dat alles naar wens was en dat de locatie ideaal was voor uw behoeften. We kijken ernaar uit om u bij uw volgende bezoek aan Chicago opnieuw te mogen verwelkomen in ons hotel.

10/10 超赞

Paul

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Front desk staff was very professional and friendly. Located in a good area with lots to do within walking distance. Beds were comfortable.
2024 年 5 月入住 2 晚
Director of front office 于 2024年05月10日 的回复
We're delighted to know that our front desk staff made a great impression with their professionalism and friendliness. It's also wonderful to hear that you enjoyed our location and the comfort of our beds. We appreciate your review and hope to see you again in the future for another enjoyable stay.

10/10 超赞

Stacy,Chaska

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property for long weekend stay
2024 年 4 月入住 2 晚
Director of Front Office 于 2024年05月10日 的回复
Thank you so much for your positive feedback regarding your long weekend stay at our property! We're thrilled to hear that you had an excellent experience. We look forward to welcoming you back for another relaxing getaway soon.

10/10 超赞

Darren

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
Director of front office 于 2024年05月10日 的回复
Thank you for awarding us with a 5-star rating! We're overjoyed to know that you had a delightful experience with us. Your high rating serves as a wonderful motivator for our team to continue delivering exceptional service. We'd love to welcome you back and provide another seamless and memorable stay. Should you wish to share more about your visit, we'd be delighted to hear from you. Warm regards and safe travels until then!

10/10 超赞

Sharon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was amazing
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年05月6日 的回复
We're thrilled to hear that you found your room amazing! Providing our guests with comfortable and enjoyable accommodations is what we strive for. Thank you for sharing your positive experience, and we hope to welcome you back for another amazing stay in the future!

10/10 超赞

Blessing

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean environment and the staffs was also friendly
2024 年 5 月入住 2 晚
Director of Front Office 于 2024年05月6日 的回复
We're thrilled to hear that you found our hotel environment nice and clean, and that our staff were friendly during your stay. Providing a welcoming and comfortable atmosphere for our guests is always our top priority. Thank you for taking the time to share your experience, and we hope to have the pleasure of hosting you again soon!

8/10 还可以

Jenna

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s definitely a nice hotel. Great location. Friendly front desk staff. The valet was nice.
2024 年 5 月入住 1 晚
Director of Front Office 于 2024年05月6日 的回复
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our location, front desk staff, and valet service met your expectations. We strive to provide excellent service and a comfortable experience for all our guests, and we're thrilled that we succeeded with you. We look forward to welcoming you back on your next visit!

4/10 很差

Danny

团体旅客
不满意:住宿条件和设施,服务设施
The pictures showed that there was a sofa in the room but it didn't. Staff didn't help resolve the issue. Also bathroom was not too private. Very bad room
2024 年 4 月入住 4 晚

10/10 超赞

Belinda

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great area! Convenient to everything! The staff was wonderful We had a wonderful weekend!
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年05月2日 的回复
Thank you for your review! We are glad to hear that you enjoyed our great area and that our staff contributed to a wonderful weekend for you. We strive to provide a convenient and enjoyable experience for all our guests, and we are pleased to hear that we succeeded with your stay. We hope to see you again soon.

10/10 超赞

Heidi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Director of Front Office 于 2024年05月2日 的回复
We appreciate your 5-star rating! It's wonderful to hear that you enjoyed your time at our hotel. Thank you for choosing to stay with us, and we look forward to hosting you again for another amazing experience!

10/10 超赞

Shameli

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
In love
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年05月2日 的回复
We are thrilled to hear that you are in love with our hotel! Thank you for sharing your positive experience with us. We look forward to welcoming you back for more memorable moments.

10/10 超赞

Keenan

满意:清洁度、员工和服务、住宿条件和设施
Great stay
2024 年 4 月入住 2 晚
Director of Front Office 于 2024年04月29日 的回复
Thank you for your positive feedback! We are thrilled that you had a great stay with us. We hope to have the pleasure of hosting you again soon!

8/10 还可以

Tim

满意:员工和服务、服务设施、住宿条件和设施
The bed sheets were dirty but everything else was great!
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月29日 的回复
We apologize for the issue with the bed sheets and appreciate you bringing it to our attention. We are glad to hear that everything else was great during your stay. Please know that we will address the cleanliness concern promptly. We hope to have the opportunity to host you again and provide a flawless experience.

8/10 还可以

Holly

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great checkin experience with Gabby
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月29日 的回复
Thank you for sharing your great check-in experience with Gabby! We will be sure to pass along your compliments to her. We are glad you enjoyed your stay and look forward to your next visit.

10/10 超赞

Sheelagh

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were nicely decorated, clean and spacious. The staff was welcoming and friendly throughout the hotel. There was free coffee in the lobby each morning, alrhough no coffee makers in the room. Convenient location in walking distance to many shops, restaurants and attractions.
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月29日 的回复
Thank you for your detailed review! We are thrilled to hear that you enjoyed the nicely decorated, clean and spacious rooms, as well as the welcoming and friendly staff. We appreciate your feedback regarding the coffee and location. We hope to see you again in the future!

10/10 超赞

Darlene,Round Lake

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love my stay here.
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月29日 的回复
Thank you for your positive feedback! We are delighted to hear that you loved your stay with us. We hope to welcome you back again soon!

10/10 超赞

Chris

满意:清洁度、员工和服务、住宿条件和设施
Great stay, my daughter and I had a blast
2024 年 4 月入住 2 晚
Director of Front Office 于 2024年04月29日 的回复
We are delighted to hear that you and your daughter had an amazing stay with us! Thank you for sharing your positive experience. We look forward to welcoming you both back for another great stay!

8/10 还可以

Jonathan

满意:清洁度
2024 年 3 月入住 1 晚
Director of Front Office 于 2024年04月29日 的回复
Thank you for taking the time to rate your stay. We appreciate your feedback and value your input. Was there anything that we could have done better to enhance your stay? Your feedback is important to us, and we strive to make every guest experience exceptional. Thank you for choosing to stay with us, and we hope to hear from you soon.

10/10 超赞

Samone

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super super nice, I recommend the junior spa suite. Very beautiful and relaxing for an affordable price!
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月25日 的回复
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay in our junior spa suite and found it both beautiful and relaxing. Providing an affordable yet luxurious experience is always our goal, and we're delighted that we hit the mark for you. We appreciate your recommendation and hope to welcome you back for another rejuvenating stay soon!

10/10 超赞

Karen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet area to hang out in with fireplace. Nice pool. Great area for walking to a lot of things.
2024 年 4 月入住 5 晚
Director of Front Office 于 2024年04月23日 的回复
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our quiet atmosphere, complete with a cozy fireplace for relaxation. Our team takes pride in providing a serene environment for our guests to unwind. It's wonderful to know that you found our pool enjoyable and our location convenient for exploring the area on foot. We hope to welcome you back for another peaceful getaway soon!

8/10 还可以

Matthew

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
Director of Front Office 于 2024年04月21日 的回复
Thank you for rating your recent stay with us. We're delighted that you had a positive experience overall. However, since we strive for perfection, we'd appreciate hearing what we could have done better to earn 5 stars. Your feedback is invaluable to us in continually improving our services.Looking forward to hearing from you.

10/10 超赞

Jessica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, close to many attractions. The staff was very friendly and the hotel was very clean! Would stay again!
2024 年 4 月入住 4 晚
Director of Front Office 于 2024年04月19日 的回复
Thank you for your amazing feedback! We're thrilled to hear that you enjoyed our hotel's great location, friendly staff, and cleanliness. It's wonderful to know that you had a positive experience with us and that you would choose to stay again.We look forward to welcoming you back for another enjoyable stay in the future!

10/10 超赞

Diana

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月19日 的回复
Thank you for taking the time to rate your experience with us! We're thrilled to see that you rated us 5 out of 5. Your feedback means the world to us and serves as motivation to continue providing exceptional service.We hope to have the pleasure of welcoming you back soon for another outstanding stay!

10/10 超赞

Adrienne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
My first time visiting Chicago and i actually meant to select the Royal Sonesta downtown i didnt know there were two locations however the river north location was great! The location was very convenient i didn’t have to uber much. The room was great. They let me do a courtesy late check out and i paid for an additional hour. I definitely recommend!
2024 年 4 月入住 2 晚
Director of Front Office 于 2024年04月16日 的回复
Thank you for your recommendation and kind words about your stay at our River North location! We are glad you enjoyed the convenience of our location and the great room. It's wonderful to hear that our team accommodated your request for a late check-out. We appreciate your feedback and look forward to welcoming you back on your next visit to Chicago!

10/10 超赞

Michael

2024 年 4 月入住 1 晚

10/10 超赞

Jennifer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and welcoming. Great location.
2024 年 4 月入住 2 晚
Director of Front Office 于 2024年04月16日 的回复
We are thrilled to hear that you found our hotel friendly, welcoming, and conveniently located! Thank you for sharing your positive experience. We hope to have the pleasure of hosting you again during your future travels.

10/10 超赞

Ricky

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was a great location and a great place to stay. Close to all amenities, including transit, shopping and dining. The staff were all amazing can’t see enough great things about everyone we encountered.
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月16日 的回复
We are delighted to hear that you had a great experience at our property! It's fantastic to know that you enjoyed our convenient location and the nearby attractions. We will be sure to share your kind words with our amazing staff. Thank you for your glowing review, and we look forward to hosting you again!

10/10 超赞

Noemi

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was so clean and comfortable the upgrade was amazing and it was the perfect stay. Close to everything and the view was beautiful
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月16日 的回复
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your upgraded accommodations and had a perfect stay with us. We are glad you found our hotel clean, comfortable, and conveniently located with a beautiful view. We hope to welcome you back soon!

8/10 还可以

Eric

2024 年 4 月入住 3 晚
Director of Front Office 于 2024年05月4日 的回复
Thank you for choosing our hotel for your stay! We're glad to hear that you had a positive experience overall. Your feedback is valuable to us, and we're always striving to improve. If you have any specific suggestions on how we can enhance our services or facilities, please feel free to share. We're committed to providing the best possible experience for our guests and would love to hear your thoughts. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 超赞

James

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extraordinary affordability for a downtown hotel. Great friendly, well-trained/experienced staff.
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月12日 的回复
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our downtown hotel to be affordable and that you enjoyed the service provided by our friendly and experienced staff. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon!

8/10 还可以

Eric

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Room was nice. Staff was helpful. Restaurant wasn’t open.
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月10日 的回复
Thank you for your feedback. We're glad you found the room nice and our staff helpful. We apologize for any inconvenience regarding the restaurant closure. Please rest assured that we're continuously working to improve our services, and we hope to have the opportunity to serve you better in the future.

10/10 超赞

Louis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This the 3rd Sonesta we tried in Chicago for a couple weekend getaway. We had a great experience, the staff was very helpful the room was very clean and everything worked. The furniture did not show any major wear. This location is very convenient to the subway, restaurants and shopping. We will stay again.
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月10日 的回复
We're delighted to hear that you had a great experience during your weekend getaway! It's wonderful to know that our staff's helpfulness, the cleanliness of our rooms, and the convenience of our location all contributed to your enjoyment. Thank you so much for your continuous loyalty and support. We can't wait to host you again for another memorable stay!

10/10 超赞

Troy

2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月28日 的回复
Thank you for the perfect score! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 超赞

Maram

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great value for clean hotel, nice staff, safe, and great location.
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月12日 的回复
We're delighted to hear that you found our hotel to be a great value! Providing a clean and safe environment, along with exceptional service from our staff, is our top priority. And we're thrilled that our location worked well for you. Thank you for choosing us, and we look forward to welcoming you back on your next visit!

10/10 超赞

John

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great, no Complaints
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月10日 的回复
Thank you for taking the time to share your experience! We're pleased to hear that our staff met your expectations and that you had no complaints during your stay. We appreciate your kind words and hope to welcome you back soon.

10/10 超赞

Michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was fantastic and good dining, can't say that we didn't like anything.
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月10日 的回复
We're delighted to hear that you enjoyed your stay and found the room fantastic! It's great to know that you also enjoyed our restaurant CBR. Thank you for your positive feedback; we hope to have the pleasure of hosting you again in the future.

10/10 超赞

Katie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Stayed for the first time and was very happy! Staff went above and beyond to make the stay a pleasant one!
2024 年 4 月入住 3 晚
Director of Front Office 于 2024年04月10日 的回复
Thank you for choosing to stay with us! We're thrilled to hear that your first experience at our hotel was a happy one. Our staff takes pride in going above and beyond to ensure our guests have a pleasant stay. We look forward to welcoming you back soon!

10/10 超赞

Ineris

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2024 年 3 月入住 3 晚
Assistant Front Office Manager 于 2024年04月6日 的回复
Ineris, thank you so much for awarding us with a perfect 5-star rating! We strive to provide exceptional experiences for all our guests, and it's wonderful to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back for another outstanding stay in the near future!

10/10 超赞

Jesse

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quickly addressed some small issues. Broken door, mini fridge missing. Great stay overall.
2024 年 3 月入住 4 晚
Director of Front Office 于 2024年04月4日 的回复
Thank you for your feedback! Your satisfaction is our priority and we're glad to hear that our team quickly addressed the small issues you encountered during your stay. While mini fridges are available upon request, we apologize for any inconvenience caused by its absence in your room initially. We appreciate your understanding and hope to have the pleasure of welcoming you back for another great stay in the future!

8/10 还可以

Ivonne

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Excelente ubicación del hotel. Algo cortante el personal de recepción. Nunca tuve claro si había room service, me hubiera servido para un desayuno y una cena. Sería bueno tener una tarifa especial de desayuno para huéspedes además o en lugar del descuento de 10 usd en el restaurante. Pedí habitación con vista a la ciudad pero no se ve casi la ciudad, por lo menos no en el piso 4 que me tocó, aunque tal vez sí en un piso más alto... Aunque era la habitación básica, estaba muy amplia, bien amueblada, alfombra limpia, cortinas solo black out; había caja de seguridad, plancha, tabla, secadora, batas, dos botellitas de agua al día. Me hospedaría ahí de nuevo porque todo funciona bien en el hotel, está en una zona con muchas opciones para comer y a unos pasos de Michigan Avenue.
2024 年 3 月入住 4 晚
Assistant Front Office Manager 于 2024年04月4日 的回复
Ivonne, thank you for taking the time to leave a review on your recent stay. Your comments are important to us, as they provide us an opportunity to better serve you. Please rest assured that we have shared this with the appropriate team members. We are glad to hear that you overall enjoyed your stay and the room features. We hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Andrea

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So I booked a room at the Hilton but ended up here ! And I must say I loved it !!!! Pool on the 17th floor beautiful view ! My room was on the 15th floor , another beautiful view !!! Besides the ambulance noise (out of their control ) rate this property a 10/10 !! Front desk staff was amazing, they periodically texted to asked if I needed anything and with every request they responded promptly!! Good job Sonesta
2024 年 3 月入住 2 晚
Director of Front Office 于 2024年04月4日 的回复
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's wonderful to know that you enjoyed our stunning views. We're sorry for any inconvenience caused by outside noise, but we're delighted it didn't detract from your overall enjoyment.Our team works hard to ensure every guest feels cared for, so it's heartening to hear that our front desk staff provided exemplary service and made you feel well taken care of. Your praise means the world to us!We hope to welcome you back soon for another wonderful stay at Sonesta!

10/10 超赞

P

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Director of Front Office 于 2024年04月4日 的回复
Thank you for choosing to stay with us and for awarding us a perfect score! Your feedback is invaluable to us, and we're delighted that your experience met or exceeded your expectations. We hope to have the pleasure of hosting you again soon for another exceptional stay.

6/10 一般

Kristen

团体旅客
满意:住宿条件和设施,清洁度
Overall, this hotel has very little extra but is in a great location. No coffee maker or refrigerator in room…you have to walk downstairs for mediocre coffee. Our room looked clean but we found a pair of earrings in two different places on the floors so not sure about vacuuming. Two towels for two people and we had to ask for wash cloths. $100 a day added for incidentals but aside from bathrobes that weren’t soft and comfy, I’m not sure what the fee was for? We did get it back at checkout. On the plus side, we could walk to everything we wanted to do. It felt safe in the immediate area even at night . Lots of good restaurants nearby. Staff was mostly friendly. Over all 3.5 stars. Would Look for another hotel in the same area next time.
2024 年 3 月入住 3 晚
Director of Front Office 于 2024年04月2日 的回复
Thank you for sharing your feedback. The 100 incidental charge is a temporary deposit for any damages or charges to the room, which is refunded at checkout.We apologize for any shortcomings you experienced and appreciate your comments. We will address the issues you mentioned to improve our services.We are glad you enjoyed our convenient location and nearby amenities. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 超赞

ariel

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I've stayed at the property multiple times and each and every time is a joy. The staff are overly friendly as well as the valet staff. The bar and resurant is so good and such a vibe during after hours. The only thing I would suggest they do is have some type of parking arrangements that go along with the hotel that way each and every time you dont have to pay $57-$68 each time you need your car. Other than that the hotel is very kid friendly, dog friendly and a nice ambiance environment.
2024 年 3 月入住 2 晚
Director of Front Office 于 2024年04月2日 的回复
Thank you for your continued patronage and kind words. We are thrilled to hear that you enjoy your stays with us. We offer valet parking with in-and-out privileges twice a day for a flat fee of 76 to provide you with convenience. We appreciate your feedback and are glad you find our hotel kid-friendly, dog-friendly, and welcoming. We look forward to welcoming you back soon.

8/10 还可以

Michelle

团体旅客
满意:清洁度、服务设施、住宿条件和设施
This place was very fancy, their pool area is so relaxing and well kept. Beds are comfy and rooms have plenty of space. Great door greeters and good valet. Response time is also great
2024 年 3 月入住 2 晚
Assistant Front Office Manager 于 2024年04月1日 的回复
Michelle, thank you so much for your review! We are so glad you had such a relaxing stay. I will share your comments with our staff who I am certain will be encouraged by your remarks. We hope to see you soon!

8/10 还可以

Margaret

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located affordable
2024 年 3 月入住 2 晚
Assistant Front Office Manager 于 2024年04月1日 的回复
Margaret, thank you for taking the time to leave a review on your recent stay. We are glad to hear you were able to enjoy the location of our hotel. We would love to hear of any feedback you may have. We hope to welcome you back to our hotel in the near future!