I would stay here again. Front desk customer service in the evening was excellent.
Joseph
10/10 超赞
Matthew
与家人出行
2024年02月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Matthew
2024 年 2 月入住 2 晚
10/10 超赞
NORIKO
2024年02月14日
NORIKO
2024 年 1 月入住 13 晚
10/10 超赞
Tammy
与家人出行
2024年02月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb
Very nice clean hotel. The hospitality was excellent.
If we're ever in Schaumburg again, would definitely stay there again.
Tammy
2024 年 2 月入住 2 晚
8/10 还可以
Claire
与家人及幼儿出行
2024年01月23日
满意:服务设施
Claire
2024 年 1 月入住 12 晚
10/10 超赞
Vitaliy
2024年01月20日
Vitaliy
2024 年 1 月入住 6 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2024年01月22日 的回复
Vitaliy, Thank you for the outstanding 10/10 rating! We're delighted you had a fantastic stay. Come back soon!
10/10 超赞
Megan
与家人出行
2024年01月8日
满意:清洁度、住宿条件和设施、客房舒适度
Megan
2024 年 1 月入住 1 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2024年01月22日 的回复
Megan, Thank you for the perfect 10/10 rating! We're thrilled you enjoyed your stay. We appreciate your feedback and hope to welcome you back soon.
10/10 超赞
Heewon
与家人出行
2023年12月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful time at the hotel. Nice and clean. Very quiet. We really enjoyed staying in the place. Thanks!!
Heewon
2023 年 12 月入住 2 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2024年01月22日 的回复
Heewon, Dear [Guest's Name],Thank you for your kind words! We're delighted to hear that you had a wonderful time at our hotel and enjoyed the clean, quiet environment. We appreciate your feedback and look forward to welcoming you back in the future.
10/10 超赞
Pam
2023年12月29日
满意:员工和服务、服务设施、住宿条件和设施
Pam
2023 年 12 月入住 1 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2024年01月22日 的回复
Pam, Thank you for choosing to stay with us, and for taking the time to leave a 5/5 review! We're delighted to hear that you had a positive experience during your visit.Our team is dedicated to providing exceptional service and ensuring a comfortable stay for our guests. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know.We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future. Safe travels!
10/10 超赞
Kolby
与家人出行
2023年12月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wow!
Checked in about 4:30 on 11/26 and front desk lady was super kind and pleasant! Hotel was very clean, no complaints.
Kolby
2023 年 11 月入住 1 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2024年01月22日 的回复
Kolby, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a pleasant check-in around 4:30 on 11/26 and that our front desk lady provided you with excellent service. It's great to know that you found the hotel very clean, and we appreciate your kind words.Our team works hard to create a welcoming and clean environment for our guests, and it's rewarding to see that reflected in your feedback. If you ever have the opportunity to visit us again, we look forward to providing you with another enjoyable stay.If there's anything specific you loved about your time with us or if you have any suggestions for improvement, please feel free to share. We value your feedback and hope to have the pleasure of hosting you again in the future.Safe travels!
10/10 超赞
Ajit
与家人及幼儿出行, 与家人出行, 与配偶出行
2023年10月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have been staying at this hotel for the past 4 years. It’s a great hotel - clean, easy parking, restaurants, good breakfast and near from O’Hare Airport. Meets all customer needs.
Ajit
2023 年 10 月入住 2 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2023年11月3日 的回复
Ajit, Thank you for your loyalty and for choosing to stay with us for the past four years! We truly appreciate your continued support.We're delighted to hear that you find our hotel to be great, clean, and convenient. It's fantastic that we've been able to meet all your needs, from easy parking to a good breakfast and proximity to O'Hare Airport. Your feedback is invaluable to us, and we look forward to providing you with the same excellent service and quality during your future visits.If there's anything more we can do to make your stays even better, please don't hesitate to let us know. Thanks again for being a valued guest!
6/10 一般
Dana
2023年10月22日
满意:员工和服务,清洁度
We recently had a four night stay for a funeral. It was nice to come and go as we needed to and not be bothered by the staff when we chose not to be. Check in was easy. Staff was friendly. Breakfast was average. It was an average room but nice to have the extra's of the fridge and microwave for the extra stay. We would stay again when we visit.
Dana
2023 年 10 月入住 4 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2023年11月3日 的回复
Dana, We appreciate you taking the time to leave a review and for choosing to stay with us during such a sensitive time. Our heartfelt condolences for your loss.We're glad to hear that our staff was friendly, and you found the check-in process easy. It's also great to know that you appreciated the convenience of having a fridge and microwave in your room for an extended stay.Your feedback regarding breakfast is noted, and we'll certainly work on enhancing that aspect. We're pleased to hear that you would consider staying with us again when you visit. We look forward to serving you in the future, and if there are any specific improvements you'd like to suggest, please feel free to share. Thank you for your review.
10/10 超赞
真实旅客
2023年10月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 10 月入住 2 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2023年11月3日 的回复
Thank you so much for the perfect 10/10 review! We're thrilled to hear that you had such an exceptional experience during your stay.
10/10 超赞
Seung
与家人出行
2023年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safe environment/ clean & near "Woodfield shopping mall".
Easy to get to highways, etc.
Seung
2023 年 10 月入住 5 晚
TownePlace Suites by Marriott Chicago Schaumburg 于 2023年11月3日 的回复
Seung, clean and conveniently located near the Woodfield Shopping Mall. Easy access to highways is certainly a great bonus.Your feedback is greatly appreciated, and it's wonderful to know that you had a positive experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again in the future and ensuring your stay is just as comfortable and convenient. Thank you for choosing us!
10/10 超赞
Ian M
2023年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Ian M
2023 年 9 月入住 2 晚
M 于 2023年10月4日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
Keith
2023年09月24日
满意:清洁度、员工和服务、住宿条件和设施
Staff was excellent.
Keith
2023 年 9 月入住 1 晚
M 于 2023年09月25日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay. We're glad our great team provided you with excellent service.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
Lameica
2023年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was wonderful
Lameica
2023 年 9 月入住 1 晚
M 于 2023年09月13日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
donald
2023年09月9日
donald
2023 年 9 月入住 1 晚
Operations Director 于 2023年11月3日 的回复
Donald, Thank you so much for the fantastic 5/5 review! We're absolutely delighted to hear that you had such a wonderful experience during your stay.Our team is dedicated to providing top-notch service and maintaining high standards, and it's great to know that we met your expectations. We truly appreciate your kind words and your support.If there's anything specific that made your stay exceptional or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back in the future and provide you with another outstanding experience. Thanks again for choosing us!
8/10 还可以
Donato
与家人出行
2023年09月8日
满意:服务设施
Wir hatten 2 Wochen gebucht und wurden nicht enttäuscht. Sehr sauber !
Frühstück ist typisch amerikanisch, da wäre etwas Abwechslung nach 2 Wochen super. Trotzdem kann man das Hotel empfehlen und beim Frühstück kann man ja auch mal woandershin 😉
Donato
2023 年 8 月入住 14 晚
M 于 2023年09月13日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you againRegards,M.TamirAsst.General Manager
6/10 一般
Nataliya
与家人出行
2023年09月7日
满意:员工和服务、服务设施、住宿条件和设施
It was easy car parking and location .
Nataliya
2023 年 9 月入住 1 晚
M 于 2023年09月13日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
Kathrene
与家人出行
2023年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean facility.
Needs more tables and chairs during breakfast.
Kathrene
2023 年 9 月入住 2 晚
M 于 2023年09月13日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay. Thank you for your comments about having more chairs and tables, we will do our best to make that happenWe're looking forward to having you againRegards,M.TamirAsst.General Manager
6/10 一般
Felicia
2023年09月5日
满意:客房舒适度
不满意:员工和服务,清洁度
With improvements it Can be Great
I wasn’t sure as to where one hotel began and the other ended because I wasn’t expecting them to be combined. The entrance was dimly lit and very vacant in appreance. The carpeting was dirty and dated
Felicia
2023 年 9 月入住 2 晚
M 于 2023年09月13日 的回复
Dear Guest,Thank you for staying with us. We appreciate your review We're looking forward to having you againRegards,M.TamirAsst.General Manager
6/10 一般
Vonapolouis
2023年08月27日
满意:清洁度
Vonapolouis
2023 年 8 月入住 1 晚
10/10 超赞
Ayana
2023年08月9日
满意:住宿条件和设施,清洁度
Ayana
2023 年 8 月入住 1 晚
M 于 2023年08月22日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
Christine
团体旅客
2023年08月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très beaux sejours de 11 jours nous avons adoré l'hôtel bien placé a 30 minutes de beaucoup d'attractions
Christine
2023 年 7 月入住 11 晚
MO 于 2023年08月3日 的回复
Dear Guest,Thank you for staying with us and for your great review,We're so happy you enjoyed your stay and had great time.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
Shava
2023年07月28日
Shava
2023 年 7 月入住 1 晚
M 于 2023年08月22日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you againRegards,M.TamirAsst.General Manager
8/10 还可以
Tracey
2023年07月25日
满意:清洁度、员工和服务、住宿条件和设施
Tracey
2023 年 7 月入住 11 晚
MO 于 2023年08月4日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you again.Regards,M.TamirAsst.General Manager
10/10 超赞
Queen
与家人出行
2023年07月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
10 stars
My favorite hotel so far, comfy, clean, good location, nice pool, nice gym, nice room, good breakfast! I could live here.
Queen
2023 年 5 月入住 2 晚
MO 于 2023年07月28日 的回复
Dear Guest,Thank you so much for staying with us, I'm so happy our hotel is your favorite! seeing your review makes us all happy! Thank you so much :)We can't wait to see you againThank youRegards,M. TamirAsst. General Manager
10/10 超赞
Danielle
与家人出行
2023年07月20日
满意:清洁度、员工和服务、住宿条件和设施
Nettled in a quiet area off the beaten path but within close proximity to grocery stores, restaurants, shopping and interstates. You arrive to very bright and clean areas (outside and inside). Very clean and spacious rooms with all the amenities you need for a lengthy stay. I really can't say enough about my stay. I know that I will be recommending the TownePlace Suites Chicago Schaumburg to family/friends and when I plan my next trip to Chicago.
Danielle
2023 年 7 月入住 5 晚
MO 于 2023年08月3日 的回复
Dear Guest,Thank you for staying with us and for your great review,We're so happy you enjoyed your stay and had great time.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
Devanshu
与家人及幼儿出行
2023年07月17日
Excellent place to stay for a week. Close to many dining options and shopping.
Devanshu
2023 年 7 月入住 5 晚
MO 于 2023年08月3日 的回复
Dear Guest,Thank you for staying with us and for your great review,We're so happy you enjoyed your stay and had great time.We're looking forward to having you againRegards,M.TamirAsst.General Manager
8/10 还可以
Lisa
2023年07月9日
Lisa
2023 年 7 月入住 1 晚
MO 于 2023年08月4日 的回复
Dear Guest,Thank you for staying with us. We're so happy you enjoyed your stay.We're looking forward to having you again.Regards,M.TamirAsst.General Manager
10/10 超赞
Lisa
2023年07月4日
满意:清洁度、员工和服务、住宿条件和设施
Combining the two Marriott brands is brilliant and confusing. The staff were pleasant and accommodating. Enjoyed our stay.
Lisa
2023 年 6 月入住 6 晚
MO 于 2023年07月5日 的回复
Dear Guest,Thank you for staying with us and for your great review,We're so happy you enjoyed your stay and had great time.We're looking forward to having you againRegards,M.TamirAsst.General Manager
10/10 超赞
Callum
2023年06月22日
Callum
2023 年 6 月入住 6 晚
MO 于 2023年06月27日 的回复
Dear Guest,Thank you for staying with us and for your great review, We're so happy you enjoyed your stay and had great time! We're looking forward to having you again Regards,M.TamirAsst. General Manager
10/10 超赞
Mallory
2023年06月9日
满意:清洁度、员工和服务、住宿条件和设施
Had a great time!
Mallory
2023 年 6 月入住 1 晚
MO 于 2023年06月13日 的回复
Dear Guest,Thank you for staying with us and for your great review,We're so happy you enjoyed your stay and had great time!We're looking forward to having you againRegards,M.TamirAsst. General Manager
8/10 还可以
Denise
2023年06月5日
Denise
2023 年 6 月入住 1 晚
MO 于 2023年06月27日 的回复
Dear Guest,Thank you for staying with us and for your great review, We're so happy you enjoyed your stay and had great time! We're looking forward to having you again Regards,M.TamirAsst. General Manager
10/10 超赞
Donika
2023年06月2日
Donika
2023 年 5 月入住 1 晚
8/10 还可以
Christine
与配偶出行
2023年05月30日
满意:清洁度、员工和服务、住宿条件和设施
Convenient to family for visiting.
Christine
2023 年 5 月入住 5 晚
MO 于 2023年05月31日 的回复
Dear Guest,Thank you for staying with us and for your great review,We're so happy you enjoyed your stay! We're looking forward to having you again in the futureRegards,M.TamirAsst. General Manager
10/10 超赞
YOONSI,Dunlap
与家人出行
2023年05月29日
满意:住宿条件和设施,清洁度
Good location. Staff was very kind and breakfast was one of the best as continental. Only thing was that is was a bit noisy. Overall good for the price. I would book this hotel again.
YOONSI
2023 年 5 月入住 1 晚
MO 于 2023年05月31日 的回复
Dear Guest,Thank you for staying with us and for your great review,We're so happy you enjoyed your stay and love our amazing breakfastWe're looking forward to having you again in the futureRegards,M.TamirAsst. General Manager
10/10 超赞
Russell
商务旅客
2023年05月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Russell
2023 年 5 月入住 6 晚
MO 于 2023年05月31日 的回复
Dear Guest,Thank you for staying with us and taking your time to provide your feedback.RegardsMohamad T.Asst. General Manager
10/10 超赞
Janie
2023年05月27日
满意:住宿条件和设施,清洁度
It very clean and convenient
Janie
2023 年 5 月入住 2 晚
MO 于 2023年05月31日 的回复
Dear Guest,Thank you for staying with us and taking your time to provide your feedback. We're looking forward to having you againRegardsMohamad T.Asst. General Manager
2/10 糟糕
Tanya
2023年05月26日
Tanya
2023 年 5 月入住 2 晚
10/10 超赞
Syreeta
2023年05月20日
Syreeta
2023 年 5 月入住 1 晚
MO 于 2023年05月22日 的回复
Dear guest,Thank you so much for staying with us, we're so glad you enjoyed your stay with us.We're looking forward to your returnThank youRegards,M TamirAsst. General Manager
10/10 超赞
Daria
2023年05月15日
满意:清洁度
Daria
2023 年 5 月入住 1 晚
MO 于 2023年05月18日 的回复
Dear Guest, Thank you for staying with us and taking your time to provide your feedback. Thank you Regards Mohamad T.Asst. General Manager
10/10 超赞
Heather
2023年05月9日
满意:清洁度、员工和服务、住宿条件和设施
Heather
2023 年 5 月入住 1 晚
MO 于 2023年05月10日 的回复
Dear Guest,Thank you so much for staying with us and for your great 5 out of 5We're looking forward to having you againThank youRegards,M.TamirAsst. General Manager
8/10 还可以
Mark
与家人出行
2023年05月7日
满意:清洁度、住宿条件和设施、客房舒适度
Mark
2023 年 5 月入住 1 晚
MO 于 2023年05月9日 的回复
Dear GuestThank you for staying with us and for your great ratingLooking forward to seeing you again Thank youRegards,M. TamirAsst. General Manager
10/10 超赞
Kiersten
2023年04月26日
Kiersten
2023 年 4 月入住 1 晚
MO 于 2023年05月18日 的回复
Dear Guest, Thank you for staying with us and taking your time to provide your feedback. Thank you Regards, Mohamad T. Asst. General Manager
8/10 还可以
Tanika
与家人出行
2023年04月24日
满意:清洁度、住宿条件和设施、客房舒适度
Overall stay was good, there was no service after 10pm to bring us towels to shower so that was a down fall.
Tanika
2023 年 4 月入住 1 晚
MO 于 2023年04月24日 的回复
Dear guest,Thank you for staying with us and taking your time to share with your comments, i apologize in regards to not being able to provide towels to your room, we hope you give us another chanceSee you again soonThank youRegards,Mohamad T.Asst.General Manager
10/10 超赞
lisa
2023年04月14日
lisa
2023 年 4 月入住 1 晚
MO 于 2023年05月18日 的回复
Dear Guest, Thank you for staying with us and taking your time to provide your feedback. Thank you Regards, Mohamad T. Asst. General Manager
10/10 超赞
Paula
与家人出行
2023年04月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was very nice and we enjoyed our stay. Our only complaint was the breakfast area was a bit chaotic. There were no clear lines for the different eating options and the seating was limited. We must have chosen a busy time to eat, so it might not always be an issue. Everything else was wonderful and the area has a lot of shopping and dining options.
Paula
2023 年 4 月入住 1 晚
MO 于 2023年04月12日 的回复
Dear Paula,Thank you for staying with us and taking your time to post a review, we appreciate your comments about the breakfast seating, we will do our best to provide more seating on busy weekends to make sure all of our guests are happy.We hope to see you againThank youRegards,Mohamad T.Asst. General Manager