屋顶露台
查看供应情况

关于芝加哥维珍酒店的点评

4.5 out of 5
芝加哥维珍酒店
203 N Wabash Ave, Chicago, IL

点评

9.2

非常棒

10 分 - 超赞。722 条好评，共有 1005 条点评" "
8 分 - 还可以。160 条好评，共有 1005 条点评" "
6 分 - 一般。68 条好评，共有 1005 条点评" "
4 分 - 很差。29 条好评，共有 1005 条点评" "
2 分 - 糟糕。26 条好评，共有 1005 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Lin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything is good except the parking.
2023 年 12 月入住 2 晚
Liang L. 于 2023年12月27日 的回复
Thank you for your feedback. We do apologize for the inconvenience and hope to welcome you back.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and enjoyable hotel
The room is so clean. The staff is nice. Everything looks great!
2021 年 5 月入住 1 晚
Andrew C 于 2021年05月23日 的回复
Thank you for your review! We're so delighted you enjoyed your stay.

10/10 超赞

karla

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Frankie 于 2024年05月17日 的回复
Thank you for visiting!

10/10 超赞

Yuselys

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have a plenty staying at this hotel has the best locations and restaurant is so good
2024 年 5 月入住 3 晚
Shay P 于 2024年05月15日 的回复
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 超赞

Catie，Lafayette

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just disappointed the rooftop was packed and had so many people on the elevator….would have liked to enjoy the rooftop just hotel guests..
2024 年 5 月入住 2 晚
AJ 于 2024年05月13日 的回复
Thank you for sharing your feedback.

10/10 超赞

Logan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location
2024 年 5 月入住 2 晚
AJ 于 2024年05月13日 的回复
Thank you for your feedback!

8/10 还可以

aaron

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cool vibe and good value for the rooms. Was a bit loud of an area and windows didn’t have shades to block out sun. Great gym and convenient coffee shop on premises. Would stay again.
2024 年 5 月入住 4 晚
AJ 于 2024年05月12日 的回复
Thank you for sharing your experience!

10/10 超赞

Cecilia，South bend

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We love staying here with our pets
2024 年 5 月入住 1 晚
AJ 于 2024年05月12日 的回复
Thank you for your feedback! Please visit us again soon.

8/10 还可以

Barry

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚
AJ 于 2024年05月12日 的回复
Thank you for your feedback.

10/10 超赞

Rosetta

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was super friendly and helpful. Attention to Lots of little details makes this hotel stand out. Comfortable, clean, pretty and walkable to everything we wanted to see and do. Near the Lake. Easy to go for a run or walk in the parks and by the water. Easy parking by valet or nearby. Nice gym with easy access. Several places to sit with a cup of coffee and relax between sites. One thing to note, the rooftop is only open certain hours. Thanks everyone from DAndre for food sugggestions to the front desk for going above and beyond to get a luggage scale and then battery for us to speedy deliver for extra towels, you all made us feel super special and welcome
2024 年 5 月入住 1 晚
AJ 于 2024年05月11日 的回复
Thank you for sharing your review! We're glad you enjoyed your stay and will certainly share your comments with Deandre.

10/10 超赞

Pranab

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent. Danny Mitchell was outstanding going out of way to help
2024 年 5 月入住 3 晚
Shay P 于 2024年05月8日 的回复
Thank you so much for your feedback. We let Danny know that you had kind words to say in regard to his performance. We look forward to seeing you again in the future.

10/10 超赞

Dana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff was very nice and helpful. Easy to get to trains or just walk to where you wanted to go.
2024 年 5 月入住 3 晚
Shay P 于 2024年05月8日 的回复
Thank you so much for your feedback.

10/10 超赞

Biljana，Hanover Park

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff
2024 年 5 月入住 1 晚
Shay P 于 2024年05月7日 的回复
Thank you for your feedback.

10/10 超赞

Michael，Portland

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location
2024 年 5 月入住 4 晚
Shay P 于 2024年05月6日 的回复
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 超赞

David

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The best hotel in Chicago. It really is that good.
2024 年 5 月入住 2 晚
Shay P 于 2024年05月6日 的回复
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 超赞

Cheryl

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable and good size room with great amenities. Staff was very attentive and friendly. Loved Miss Ricky’s food and the view from the roof top bar. Had a drink at the 2nd floor bar as we waited for an event to finish before we went to the roof top. The bartender - Anastasia - was amazing!
2024 年 5 月入住 1 晚
Shay P 于 2024年05月6日 的回复
Thank you for your feedback. We look forward to having you again in the future.

8/10 还可以

Russell

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
sits along side of the rail line
2024 年 5 月入住 1 晚
Shay P 于 2024年05月6日 的回复
Thank you for your feedback. We look forward to having you again in the future.

10/10 超赞

Dianna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved staying here!
2024 年 5 月入住 3 晚
Shay P 于 2024年05月4日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Fabiene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is at the right location and the staff is friendly. The roof top bar is lit
2024 年 4 月入住 2 晚
Shay P 于 2024年05月4日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Alain

满意：清洁度、员工和服务、住宿条件和设施
Hébergement près de tout et personnel courtois et aimable Nous y retournerons
2024 年 4 月入住 4 晚
Shay P 于 2024年05月4日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Lorenzo

Ok
2024 年 4 月入住 6 晚
AJ 于 2024年05月11日 的回复
Thank you for your feedback!

10/10 超赞

Carol

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet hotel .. loved loved the vanity in the room
2024 年 4 月入住 1 晚
Shay P 于 2024年05月4日 的回复
Thank you so much for feedback. We appreciate you staying with us.

8/10 还可以

Colin

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
That parking garage attached to the property is very convenient.
2024 年 4 月入住 1 晚
AJ 于 2024年05月3日 的回复
Thank you for your feedback.

4/10 很差

RICKY

满意：清洁度
The condition of both beds was terrible, as the mattresses had sunk in the middle. Because of this, my wife, son, and I never slept well. We woke up early with back pain. It is unacceptable for management to ignore this situation. I will never recommend the Virgin Hotel to anyone.
2024 年 4 月入住 4 晚
Shay P 于 2024年05月1日 的回复
We apologize for the inconvenience. We are truly sorry that our beds are not satisfying to you and will look into this more. Thank you for bringing this to our attention.

8/10 还可以

Silvina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice property,excellent location
2024 年 4 月入住 4 晚
Shay P 于 2024年04月30日 的回复
Thank you for leaving a review for us. You are greatly appreciated. We look forward to having you again.

10/10 超赞

Bruce

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was wonderful. The room was very good and quiet. The staff went above and beyond to make our stay wonderful
2024 年 4 月入住 5 晚
AJ 于 2024年04月30日 的回复
Thank you for sharing your experience! We're glad you enjoyed your time here with us and look forward to seeing you again.

6/10 一般

Alexandre，Studio City

与配偶出行
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
Bars and restaurants barely ever opened. Rooftop not available for most of the time on Saturday for a private party. The amenities are part of what you are supposed to get with this hotel, not an optional package. Was unable to use any of them because the bar was closed most of the time, didn’t have any snack and the rooftop closed. Will never return. Too bad because the rooms are decent. Please note lots of noise from metro/train on the block if on lower floors (can still hear on flore 17) and you can hear the rooftop music until 2am (from floor 17, which is 10 floors below the rooftop). So noise insulation is pretty poor in general.
2024 年 4 月入住 3 晚
Shay P 于 2024年05月1日 的回复
We would like to apologize for the inconvenience caused during your stay. We hope in the future you allow us another opportunity to make your stay great.

10/10 超赞

Jenny Maria Christina，Costa Mesa

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had an excellent stay here. The room was spacious, clean and comfortable.
2024 年 4 月入住 3 晚
AJ 于 2024年04月30日 的回复
Thank you for your feedback! Please visit us again soon.

10/10 超赞

Kari

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff was very nice.
2024 年 4 月入住 1 晚
Shay P 于 2024年04月28日 的回复
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 超赞

Sasha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. My new Chicago hotel
2024 年 4 月入住 2 晚
Shay P 于 2024年04月28日 的回复
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 超赞

Daniel

Great
2024 年 4 月入住 4 晚
Shay P 于 2024年04月25日 的回复
Thank you so much for your response. We look forward to you staying with us again.

10/10 超赞

Autumn

2024 年 1 月入住 2 晚
Shay P 于 2024年05月15日 的回复
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 超赞

Lucie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well designed, stylish room. Great restaurant and coffee shop. Amazing views from rooftop bar.
2024 年 4 月入住 2 晚
Shay P 于 2024年04月25日 的回复
Thank you so much for your response. We look forward to you staying with us again.

8/10 还可以

Christine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very nice. Our only complaint is that there is a limitation on how low the AC will go. It was quite warm at night.
2024 年 4 月入住 3 晚
Shay P 于 2024年04月25日 的回复
Thank you so much for your response. We look forward to you staying with us again.

10/10 超赞

Ryan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location with an excellent on property coffee shop. Really nice room.
2024 年 4 月入住 3 晚
Shay P 于 2024年04月21日 的回复
Thank you so much for your feedback. We appreciate you choosing to stay with us.

10/10 超赞

Amaria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super elegant hotel walkable just about anywhere in Chicago.
2024 年 4 月入住 1 晚
Shay P 于 2024年04月21日 的回复
Thank you so much for your feedback. We appreciate you choosing to stay with us.

8/10 还可以

Michelle

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A fun spot in a great location.
2024 年 4 月入住 1 晚
AJ 于 2024年04月20日 的回复
Thank you for sharing your experience! Please visit us again.

10/10 超赞

Sherita

2024 年 4 月入住 2 晚
AJ 于 2024年05月10日 的回复
Thank you for your feedback!

10/10 超赞

Douglas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful staff
2024 年 4 月入住 1 晚
AJ 于 2024年04月20日 的回复
Thank you for your feedback. Please visit us again soon.

10/10 超赞

Dante

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Please provide better parking and valet
2024 年 3 月入住 1 晚
AJ 于 2024年04月19日 的回复
Thank you for your feedback.

10/10 超赞

rick

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Staff was excellent. Great value and hip place to stay.
2024 年 4 月入住 1 晚
AJ 于 2024年04月19日 的回复
Thank you for your feedback! Please visit us again soon.

10/10 超赞

Kevin

2024 年 4 月入住 2 晚
Shay P 于 2024年05月8日 的回复
Thank you so much for your feedback!

4/10 很差

Allison

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Virgin has the room amenities down. The room was comfortable and well appointed. The gym is well equipped too. I expected to utilise the rooftop bar and 2nd floor library. My partner is handicapped, so I had planned on using hotel spaces for entertainment. Both were rented out the entire weekend. The lobby was chaos with all the revellers jockeying for elevator use. It was not pleasant. I complained to mgmt,. and their response was, “you should have been aware of our events”. Unacceptable. Lost me as a customer in Chicago. Lots to choose from downtown. Stay elsewhere. It’s not the workers. They were nice and gracious. Management needs training.
2024 年 4 月入住 2 晚
Shay P 于 2024年04月16日 的回复
Hi , I am so sorry that the spaces were booked during your stay here with us and you did not get the overall experience as we have so much to offer. We hope that in the future you give us another chance to WOW you.

10/10 超赞

Rikki

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The bed was SO comfortable and I loved the set up of the room. The vanity and closet areas were absolutely perfect.
2024 年 4 月入住 2 晚
AJ 于 2024年04月15日 的回复
Thank you for sharing your feedback!

10/10 超赞

Amir，Thornton

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place, friendly staff and clean rooms.
2024 年 4 月入住 1 晚
AJ 于 2024年04月15日 的回复
Thank you for sharing your feedback!

10/10 超赞

Fleanc

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Shay P 于 2024年04月16日 的回复
Thank you so much for your feedback we hope to see you again.

8/10 还可以

Maira

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Nice property overall, great location, however service lacked attention and some other things were frustrating . I’ve been waiting for over 2h for bath towels, TV does not work, water pressure in the shower is terrible.
2024 年 4 月入住 3 晚
Shay P 于 2024年04月14日 的回复
Thank you so much for your feedback. Thank you also for sharing your concerns we will look into those things to prevent the next time you stay with us.

10/10 超赞

camron

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome place
2024 年 4 月入住 1 晚
Shay P 于 2024年04月13日 的回复
Thank you so much for your feedback. You are greatly appreciated.

10/10 超赞

Aalif

2024 年 3 月入住 1 晚
AJ 于 2024年04月30日 的回复
Thank you for your feedback!

10/10 超赞

Brooke

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is my second time staying at the Virgin hotel in Chicago. It’s conveniently located near so many attractions, great restaurants, and the train. The rooms are great and the rain head shower is amazing!
2024 年 4 月入住 3 晚
Shay P 于 2024年04月8日 的回复
Thank you so much for your feedback. We appreciate you and we look forward to you staying with us again in the future.