Staff was MEGA friendly and personable. However, coffee maker did not work; plugs did not work (all sockets were too old and loose to take a plug, so phone and laptop could not charge; no TV guide; no pamphlet with restaurants in the area, no vending machine. My room was right out front of the parking, so street lights shined into the room. Would not have been a problem, if it had curtains that worked. It had white shears, but no actual curtains to block out light (only a false curtain). I had to use a clothes hanger to clasp the false curtain together. Tub needs to be resealed. Closet doors would not close. Looks like they tried a quick/cheap renovation to update the rooms, but left the older stuff.