Staff is very friendly. Room was very quiet and bed was comfortable. Room was dirty. Didn't look like it was vacuumed in a while, or maybe just vacuumed in the middle of the room. Refrigerator was dirty. Dirt piled in corners of the bathroom. Room had a bad odor. Toilet was dirty. Smoke detector falling off wall. Think layer of filth between bed and night stand.
Diane
2024 年 6 月入住 1 晚
10/10 超赞
Gary
与家人出行
2024年06月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
People at the front desk was very helpful and kind.
Gary
2024 年 4 月入住 1 晚
6/10 一般
Sharon
与家人出行
2024年06月15日
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
Hotel was very dated, and could use a good cleaning. Our air conditioning did not cool very well, so when I asked to have maintenance look at it they offered to move us to another room. We were there for a funeral and our time was limited so we opted to put up with it for the couple of days we were staying.
On the other hand the beds were extremely comfortable and all in all our stay was satisfactory.
Sharon
2024 年 6 月入住 3 晚
10/10 超赞
Shawna
2024年06月7日
满意:清洁度、员工和服务、住宿条件和设施
We loved our stay.
Shawna
2024 年 6 月入住 1 晚
2/10 糟糕
Nicole
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年06月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms stink
Nicole
2024 年 5 月入住 3 晚
8/10 还可以
DAVID
2024年05月29日
满意:住宿条件和设施,员工和服务
Great place to stay for multiple days
DAVID
2024 年 5 月入住 1 晚
10/10 超赞
Amy
与家人出行, 与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Have stayed here several times and it’s always been great! Staff are extremely friendly and helpful. I appreciate you!
Amy
2024 年 5 月入住 2 晚
8/10 还可以
Stephanie
与家人及幼儿出行
2024年05月24日
满意:员工和服务,清洁度
We always stay at Hawthorne because we’re close to family in the area. The property itself has changed. Since ownership has changed hands. I have noticed some rooms are damaged. Curtains hanging off the rods, the toilets are stained, the carpet is loose. These are things that maintenance should be checking everyday. The breakfast choice is different every time we visit, which is nice. It’s like somethings been added. We don’t visit often but when we there always something different about the property.
Stephanie
2024 年 5 月入住 2 晚
4/10 很差
Tim
与家人出行, 带宠物出行
2024年05月22日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
The staff was excellent, if not for them the stay would have been terrible. The carpet in the room was stained and had a musty smell. The condition of the room was not the fault of the staff. Like I said the carpet smell and so badly stained.
Tim
2024 年 5 月入住 8 晚
10/10 超赞
Nicole
与家人出行
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
The staff were all friendly, and the breakfast was very nice. We also appreciated the extra sheets we were given to use the sleep-out couch. The four stars for the facilities only relate to the somewhat worn carpet - everything else was clean and looked nice. The area around the hotel feels very safe - the four stars are given because the access from the road is a little hard to find at first (through a small complex with a restaurant and movie theater).