“Hotel is great overall. Give you a nice European feel. I love the small shop and the reception a lot. Room is a little small but you have all you need. The restaurant and bar were great. Breakfast was awesome!
The only thing was the dinner arrangement (I booked half board). It worked like a cash coupon but no one could explain to us clearly. Could have translated it into proper English instead of explaining it verbally.
Our overall experience were just great.
Services were excellent too.
”
“Room spacious and clean, especially love the large bathroom!
Good location, walking distance to Karuizawa Station and Ginza shopping street.
Breakfast not much food choices like other big hotels but good enough.
”