“The hotel is lovely and the staff has gone above and beyond to help us. It is farther from Porto corsini for our cruise but let me tell you we are happy we showed up! The area feels very safe and quite beachy feel to it. The restaurant gave us dinner recommendations that were fabulous !!!”
“The staff was absolutely amazing and went above and beyond to help us out in making sure we made our cruise the next morning. Hotel is great in every way measurable. ”
“Hotel sulla spiaggia con balcone. Stanza spartana, pulita, letto non molto comodo, la colazione era in un altro hotel, di fronte, abbondante e varia. Pecca assoluta secondo me che non c era il bidet, ma la cannuccia alla "giapponese". Personale gentile e disponibile”
“Très bon séjour, la chambre était un peu ancienne mais pour dormir pas de soucie. Le personnel était adorable et à notre écoute. Alessandra au restaurant était très gentille et adore les enfants. On a passé un bon séjour. ”
“Ravenna is so quiet and beautiful and the area was secluded but still had amenities. There is a play area for kids. Lots of indoor/outdoor seating. The breakfast spread was delicious and impressive. They upgraded our room for free. Free wifi! Plus there was an elevator!”
“De mensen zijn vriendelijk en het ontbijt is erg uitgebreid. Als je het vriendelijk vraagt kun je ook een cappuccino of espresso krijgen aan de bar.
Kamers zijn oké Alleen de douche mag vervangen worden.
Wel een kamer met balkon zeezicht vragen”
“The hotel is a lovely, old building with a renovated interior. It’s in a great location, close to everything one would need as a tourist.
The only complaint is that no beds were the same in comfort level. Our friends had a bed that was plush compared to ours, which felt like we were sleeping on a boxspring! They did try to fix this by adding a mattress pad to it, making it marginally better.
Staff was fantastic and easy to communicate with as they all spoke English well, and breakfast every……
“Foto ingannevole visto che la piscina non è nella struttura ma è dell’hotel di fronte. Pulizia e manutenzione della camera non da 3*.
Varietà bella colazione ma qualità del cibo non molto alta.
Mi dispiace molto perché avevo grandi aspettative e il prezzo pagato, a parer mio, non è giustificato per il servizio offerto.”
“预定价格278欧,酒店比预定的价格多收了46欧,离店前对此提出疑问,出示写清楚所有价格的预订单并要求退钱,酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下,还是没有处理。hotels的客服帮我打电话发邮件联系,也没有回应。服务态度十分消极,非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service!!!”