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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.0 star property
Elegant adults-only property on the beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Exterior
Premium bedding, free minibar items, in-room safe, desk
Meeting facility
Reception
Reviews
8.4

Very good

Popular amenities

  • All-inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
The price is HK$3,046
Price available on 2024/05/28

Check out the area

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Popular LocationChac Mool Beach6 min walk
  • Popular LocationCancun Convention Center13 min walk
  • Popular LocationLa Isla Shopping Mall4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Most relevant reviews

ExperimentalCarousel

12/10 Okay

The reception manager was not that helpful and the food was not so good in some restaurants, also the buffet was closed ...
Elizabeth
May 21, 2024
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Room options

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.2/10 Very good

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.3/10 Very good

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.5/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
3 bedrooms
  • 3864 sq ft
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 721 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

8.9/10 Excellent

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 721 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.6/10 Excellent

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
4 bedrooms
  • 4467 sq ft
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hairdryer
  • 1227 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hairdryer
  • 3261 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hairdryer
  • 1830 sq ft
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 1227 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 1830 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Cancun

Located on the beach, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is in Zona Hotelera, a neighbourhood in Cancun. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Chac Mool Beach - 6 min walk
  • Forum Beach - 12 min walk
  • Cancun Convention Center - 13 min walk
  • Gaviota Azul Beach - 17 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • Señor Frogs - 3 min walk
  • Snack Grand Park - 8 min walk
  • Hard Rock Cafe Cancun - 12 min walk
  • Taqueria los Chachalacos - 6 min walk
  • The Surfin Burrito - 6 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Upscale all-inclusive property near La Isla Shopping Mall
Chac Mool Beach and Forum Beach are located near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, which provides a free breakfast buffet, a swim-up bar and a poolside bar. Treat yourself to a body treatment, a manicure/pedicure or a massage at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.
Other perks at this property include:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A front desk safe, massage treatment rooms and ATM/banking services
  • Concierge services, meeting rooms and multilingual staff
  • Guest reviews say good things about the breakfast, beach locale and pool
Room features
All 180 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and pillow menus. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marché
  • Hunter Steakhouse
  • Agave - Mexican Cuisine
  • Jade - Asian Cuisine
  • C/X Culinary Experience

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 18 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on 28 May 2024 start from HK$3,046.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Self-parking is free at this property.

What time is check-in at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Forum Beach and Cancun Convention Center are also within 15 minutes.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 845 out of 1513 reviews" "
Rating 8 - Good. 327 out of 1513 reviews" "
Rating 6 - Okay. 167 out of 1513 reviews" "
Rating 4 - Poor. 79 out of 1513 reviews" "
Rating 2 - Terrible. 95 out of 1513 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The reception manager was not that helpful and the food was not so good in some restaurants, also the buffet was closed one day
Stayed 3 nights in May 2024

8/10 Good

luz, moyock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a newer property, nice location, clean. as always we love in Mexico the very good service and nicest employees, We are planning to go back next year yey !!! The only bad thing and wasn’t real terrible, first day when going taking a shower, the water came out dirty and there was a sewage smell as well in the sink the water was dirty , by the rest nice rooms, nice views. We liked the pools. The beach is wonderful, nice area and always was clean The check in process was good and fast, very nice receptionist. The check out was real quick Restaurants and food, The buffet restaurant is good, big, nice set up. they are missing a couple of things in their options,like ceviche! Sometimes mostly in breakfast time they need more employees, because there was a couple of times we werent sitted and the waiter never came over, the Hacienda (mexican food) very small and no a very good menu, just few options, and honestly i didnt like the food The steak house restaurant, was goodthere are some of the employees we loved. Ricardo at the steak house restaurant, Argenly, she works by the pools and beach, we loved her, she is so helpful and super cute personworks real hard all the time CIndi at the buffet restuarant very nice server ENterteinmen and fit team, great, We loved Sabrina A good idea for the hotel to offer transportation from/to Airport Lost and found team, I lost a couple of things, and I had to go about 4 times to check on my stuff, it takes so long
Stayed 5 nights in Apr 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in May 2024

4/10 Poor

Quenita

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Pros: Close to the beach and in walking distance of the off-resort club area. Short drive from the shopping areas. Nice pool, spa, and night club. The drinks definitely weren't watered down. Pretty room. Cons: We booked a king bed with a sofa, 6 months prior to travel, but upon arrival, were told that they didn't have any available and we had to get double beds. We weren't given an option or compensation. We got lost looking for the elevator and our rooms because staff didn't show us how to navigate. The rooms weren't properly cleaned, but I brought my own Clorox wipes. Could've done without seeing pubic hairs on the toilet that didn't belong to me or mine. The shower/sink water smelled like sewage and left my skin feeling oily. I hated taking a shower there. The staff at some of the bars had attitudes and still expected tips. The entertainment was not great at all, but personally, I can find a way to enjoy myself regardless. The food wasn't good at most of the restaurants on the resort. The top floor had good food, and the grill area by the pool. If you eat by the pool, beware, those birds will get as close as they can until you put that plate down. There was also lots of sargassum (algae) along the beach the entire time. Wasn't a deal breaker, but I could've done without. Someone could have kept it maintained. Restaurants weren't open between 11-12 and none of the staff knew what time the restaurants opened. I was told 3 different times. Room service wasn't good either.
Stayed 4 nights in May 2024

6/10 Okay

matti kamil

I didn’t like the food but i liked the room and the staff

6/10 Okay

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
The food was not good and there were some staff members that were rude. The service overall was just okay.
Stayed 5 nights in May 2024

6/10 Okay

jordan cain

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

6/10 Okay

Chanice

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One major issues I was charge for movies I didn’t see.
Stayed 4 nights in May 2024

6/10 Okay

Yolanda B

Travelled with partner
Rooftop was the best but the food wasn’t good
Stayed 4 nights in May 2024