Gotemba Family Hotel

"This was my third stay here. The hotel has two of the nicest outdoor onsen to be found anywhere. also, good food and lots of amenities. Location is beautiful."

"We like everything here. "

"The staff were really welcoming and helpful. Rooms were clean and I really liked the pajamas "

"The room was fabulous. Service staff are very friendly. There are a lot of activities to do in the hotel. Living close to nature. The only downside is that it is not near the train station, you have to call the hotel to get someone to fetch you (Limit 6pm). Additionally, there aren't a lot of shops around but everything can be found in the hotel itself."

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond. "

"Amazing garden and views of Mt Fuji"