Hanoi Family Hotel

"This is a great hotel. Modern and spacious. Walking distance to all the action. Nice outdoor pool area. Friendly and accommodating staff. "

"The location was great and the room was comfortable as well as pretty. There were decent Vietnamese and western options for breakfast with fresh ordered eggs and pho which I enjoyed a lot. But what made my stay absolutely fabulous was the staff there, as they were so friendly and helpful, especially Jenny! She answered lots of my questions and provided information even before I reached there, and the restaurants she recommended were affordable and delicious. After comparing prices I got from travel agents, I booked my Ha Long Bay cruise from the hotel as well. Cannot recommend more!"

"Great"

"We had 3 separate stays at this hotel. Due to its great location. In the centre but down a quiet street. The staff are extremely helpful, special thank you to Anna who booked halong bay (2 days - 1 night) with excellent service and quality . She also got us a taxi for a better price than grab! Breakfast was good with an additional menu for hot food."

"Thanks "

"On the lake rooms were the best. Made you feel like you were away. "

"I had a great experience at O’gallery. Before arrival they reached out to offer transportation services from the airport. They also communicated that their hotel rooms are smaller in size. I messaged them regarding dropping off my luggage earlier than check in time. Their response was quick and I was able to drop off my luggage in the lobby. The rooms were nice and I like that the shower is separated from the toilet by a glass shower stall. I’m not sure if they having laundry machines but they do offer laundry services weighed by the Kg. The breakfast buffet in the morning is good. Has a good variety of foods like Mien ga, Croque monsieur, eggs Benedict, porridge, & pho etc. Location wise this is located in old quarter Ha Noi. I like that the hotel is located in the middle of a street rather at the end/corner of a street making it easier for Grab/taxi to park and pick you up. The rooms are a bit small but that is expected. The hallways do not have A/C and can get a bit hot and stuffy, however your room will have A/C. Staff was really friendly and attentive. "