Hayes Romantic Hotel

"Comfortable room, quiet even though it's on the main street, fantastic location (especially for musicals!), friendly staff"

"In and out quickly. Nice people. Great location for an overnight stay while traveling "

"Staff were top notch. Upgrade was very welcome and unexpected. Really enjoyed our stay."

"Twenty minutes waiting to check in, long queues, not enough staff"

"Very nice hotel with a beautiful view"

"It was a great stay, exactly as advertised. The staff was very friendly. There was noise every morning due to construction but I was already informed of that before our stay. "

"Great hotel for families. Staff were super friendly and helped us check in early as we had children who had been travelling all day. Room was super comfy and facilities were excellent "

"Great"

"We enjoyed our stay at this property. We loved the Junior sweet, which is dressed like a true London style with tall ceilings, thick drapes, and a four poster bed. The hotel lobby and public areas are very clean. Front desk workers are extremely nice and accommodating. They allowed us to leave our luggage at the desk during the whole first day until we could check in, and again on the last day after we checked out so we could sightsee without our bags. Breakfast is not free (about 16pounds pp), but a very nice buffet. Only a couple minutes onto the tube, and a Starbucks right nearby. We loved it! "