Shangri-La Hotels and Resorts Ngong Ping hotels

"Excellent facility, clean, friendly staff"

"Nice view from swimming pool."

"As usual, the service and the Hotel were great. And so close to the shopping area, just walk across the street."

"A long time ago, finer hotels would greet you and follow up with you and if one returned numerous times (like we have) they followed up with you and made sure you were taken care of. Edmund is a treasure in our opinion. I have stayed here 5 times in 3-4 months, and if I ever have any type of request, Edmund makes it happen. Other hotel employees may use the scripted "we will do our best and it is based on other factors, etc". Well, if I am flying from San Francisco to Hong Kong, I'm exhausted and want my to be taken care of, I'm going to want results. Thank you Edmund! It is because of employees like this that we will stay more times and hopefully for many years to come. Thank you for standing up above and beyond and taking charge! Xie xie ni! Daniel C "

"The room I got was on the upper floor. It is bigger and the furniture and fixtures are properly oriented compared to the room located on the eighth floor. "

"Great hotel with great rate"

"Wonderful team helped solved all my problems "

"Courteous staff and helpful service. Place is clean and pleasant. Excellent transportation and dining choices"

"It was very convenient, it was clean. The food was good and it made my overnight connection easy and restful."