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Island Shangri-La, Hong Kong

5.0 star property
Luxury hotel connected to a shopping centre in Hong Kong with 6 restaurants

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Island Shangri-La, Hong Kong

City view
6 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
6 restaurants, breakfast, lunch, dinner served; international cuisine
Body treatments, aromatherapy, body wraps, body scrubs, thalassotherapy

Reviews

9.2

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
  • Parking available
    Parking availableParking available
  • Spa
    SpaSpa
The price is HK$2,240
Price available on 2024/08/17

Explore the area

Map
Pacific Place, Supreme Court Road, Central, Hong Kong
  • Popular LocationThe Peak Tram9 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre20 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)37 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

facilities are really old and the room smells old too... its totally overrated in the app.
Wynn
Jul 31, 2023
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About the area

Hong Kong

Located in Central & Western District neighbourhood, Island Shangri-La, Hong Kong is connected to a shopping centre. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Soho and Lan Kwai Fong. The Peak Tram and Ocean Park are not to be missed.
Visit our Hong Kong travel guideOpens in a new window

What's nearby

  • Pacific Place - 1 min walk
  • The Peak Tram - 9 min walk
  • Lan Kwai Fong - 17 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min drive

Getting around

  • Cotton Tree Drive Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 6 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

Restaurants

  • ‪夏宮 - ‬3 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Golden Leaf 金葉庭 - ‬1 min walk
  • ‪Emmer - ‬1 min walk

About this property

Island Shangri-La, Hong Kong

Luxury hotel near Hong Kong Convention and Exhibition Centre
Located close to The Peak Tram and Lan Kwai Fong, Island Shangri-La, Hong Kong provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. Treat yourself to a facial, a body wrap or a body scrub at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a Michelin star rated meal. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a gym and a conference centre.
Other perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, a banquet hall and multilingual staff
  • 1 meeting room, a ballroom and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 544 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Blackout curtains, turndown services and slippers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 700 per night)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 398 for adults and HKD 398 for children
  • 6 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant Petrus
  • Cafe TOO
  • Summer Palace
  • Lobster Bar and Grill
  • Nadaman

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 398 for adults and from HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

A car is not required for transport to and from this property

Property is also known as

Island Shangri-La Hotel Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hong Kong
Island Shangri-La
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Island Shangri-La, Hong Kong have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Island Shangri-La, Hong Kong?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Island Shangri-La, Hong Kong on 17 Aug 2024 start from HK$2,240.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Island Shangri-La, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Island Shangri-La, Hong Kong?

Valet parking is available for HKD 700 per night.

What time is check-in at Island Shangri-La, Hong Kong?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Island Shangri-La, Hong Kong?

Checkout is at noon.

Where is Island Shangri-La, Hong Kong located?

Located in Central & Western District, this luxury hotel is within a 10-minute walk of Pacific Place and The Peak Tram. Hong Kong Convention and Exhibition Centre and Lan Kwai Fong are also within 1 mile (2 km). Cotton Tree Drive Tram Stop is only a 5-minute walk and Arsenal Street Tram Stop is 6 minutes.

Island Shangri-La, Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 791 reviews" "
Rating 8 - Good. 162 out of 791 reviews" "
Rating 6 - Okay. 33 out of 791 reviews" "
Rating 4 - Poor. 17 out of 791 reviews" "
Rating 2 - Terrible. 10 out of 791 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Dimpee Ajay

Stayed 5 nights in Jun 2024

10/10 Excellent

Louis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first class service
Stayed 1 night in Dec 2023

10/10 Excellent

Warwick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing welcome and attention to details. Staff made short stay fantastic with clear and helpful advice and tips to make the most of our short trip. Room was luxurious with a fabulous view over the harbour and a super comfy bed. Will hopefully be returning sometime.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter K.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Fujiang

Stayed 1 night in Feb 2024

10/10 Excellent

RONALD

Travelled with family and small children
Stayed 3 nights in Dec 2023

8/10 Good

Gregory Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed here in a number of occasions. However the hotel rooms/bathroom are looking very tired and need of refurbishment
Stayed 12 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Steven

Stayed 3 nights in Oct 2023

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality especially by the front desk staff, facilitates (eg spa and gym) and location (with direct access to the MTR station and Pacific Place). The only negative was that the room we stayed in was slightly dated.
Stayed 1 night in Sep 2023

10/10 Excellent

HYUN JI

Stayed 3 nights in Sep 2023

2/10 Terrible

Kai Keung

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
we reserved 3 rooms for my wife and 2 friends. We bought breakfast for 2 for each room but staff insisted we only have 1 breakfast for each room. The staff didn't realize the mistake and also the way the staff handled it was terrible. This was an excellent hotel but now it changed our view. We don't like it.
Stayed 3 nights in Sep 2023

8/10 Good

Patrick

Stayed 1 night in Sep 2023

10/10 Excellent

PATRICK

Stayed 3 nights in Sep 2023

10/10 Excellent

Soon Kon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Zhengrui

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall pretty good old fashioned property. But I would say the property needs some updates on the interiors.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Stayed 6 nights in Aug 2023

8/10 Good

TATSUYA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay, continuously great experience
Stayed 2 nights in Jul 2023

4/10 Poor

Wynn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
facilities are really old and the room smells old too... its totally overrated in the app.
Stayed 1 night in Jul 2023

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

chit

Business traveller
The view is not good enough.
Stayed 1 night in Jul 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Absolutely amazing stay there, we boiked for 3 nights and ended up adding another 2 nights which was relatively easy. Will be stayinh here again when we are in hong kong next time.
Stayed 2 nights in May 2023