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Island Shangri-La, Hong Kong

Photo gallery for Island Shangri-La, Hong Kong

Featured image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
View from Room
Premium bedding, minibar, in-room safe, desk

Overview of Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Pacific Place, Supreme Court Road, Central, Hong Kong

Explore the area

  • Popular LocationVictoria Harbour12 min walk
  • Popular LocationLan Kwai Fong16 min walk
  • Popular LocationHong Kong Disneyland25 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)39 min drive

Choose dates to view prices

About this area

Hong Kong

Located in Central & Western District neighbourhood, Island Shangri-La, Hong Kong is connected to a shopping centre. The area's natural beauty can be seen at Ma On Shan Country Park and Hong Kong Park, while Hong Kong Academy for Performing Arts and Hong Kong Museum of History are cultural highlights. Travelling with kids? Consider The Peak Tram, or check out an event or a game at Happy Valley Race Course.

What's nearby

  • Pacific Place - 3 min walk
  • Hong Kong Park - 6 min walk
  • Victoria Harbour - 12 min walk
  • Lan Kwai Fong - 16 min walk
  • Hong Kong Disneyland - 25 min drive

Getting around

  • Hong Kong Admiralty Station - 5 min walk
  • Hong Kong Station - 16 min walk
  • Hong Kong International Airport (HKG) - 39 min drive

Restaurants

  • Where to eat
  • Restaurant Petrus – Ocean-view fine-dining restaurant. Serves breakfast, lunch and dinner.
  • Cafe TOO – Café offering international cuisine. Serves breakfast, lunch and dinner.
  • Summer Palace – 2 star Michelin rating. Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Lobster Bar and Grill – Seafood restaurant with a bar offering seafood. Serves brunch, lunch and dinner.

About this property

Island Shangri-La, Hong Kong

5-star luxury hotel connected to a shopping centre in Central & Western District
8 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 565 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players and fridges.
Island Shangri-La, Hong Kong offers 565 forms of accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 500 per day)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 371.8 for adults and HKD 371.8 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian

Business services

  • Business centre
  • Conference space
  • A meeting room

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
The property will be renovating from 2 July 2021 to 31 October 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 371.8 for adults and HKD 371.8 for children (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 13 years of age are not permitted to access the Horizon Club Lounge after 7 PM.
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Island Shangri-La Hotel Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hong Kong
Island Shangri-La
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 484 out of 668 reviews
5 - Excellent 72%
Rating 4 - Good. 138 out of 668 reviews
4 - Good 21%
Rating 3 - Okay. 27 out of 668 reviews
3 - Okay 4%
Rating 2 - Poor. 13 out of 668 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 668 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for my wife’s birthday. The staff were friendly and also ensured we had use of the pool on our designated time slot. The room and bathroom was spacious with little extras like bowl or fruit; bath salts and hand sanitisers. Would definitely come again!
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is amazing, staff are very warm and welcoming!
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think I just had the best staycation in town! Thank you Island Shangri-la team for such an amazing experience. I simply love how well the hotel has been keeping up with the standard. This is so far the only place offering bath salt in guest room. Although the hotel has been around for years, nothing beats a classic lobby and old glitzy vibe everywhere.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021