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Island Shangri-La, Hong Kong

Photo gallery for Island Shangri-La, Hong Kong

Exterior
Outdoor pool
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Overview of Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Pacific Place, Supreme Court Road, Central, Hong Kong

Guests rated this location 9.2/10 - Wonderful

Explore the area

  • Popular LocationThe Peak Tram10 min walk
  • Popular LocationLan Kwai Fong17 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre20 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

Room options

About this area

Hong Kong

Located in Central & Western District neighbourhood, Island Shangri-La, Hong Kong is connected to a shopping centre. The area's natural beauty can be seen at Victoria Harbour and Ma On Shan Country Park, while Tai Kwun - Centre for Heritage and Arts and Hong Kong Museum of Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Happy Valley Race Course, or consider a night out at Central Harbourfront Event Space. Guests appreciate the hotel's convenience for public transportation: Cotton Tree Drive Tram Stop is 5 minutes on foot and Arsenal Street Tram Stop is 6 minutes.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Hong Kong Park - 2 min walk
  • The Peak Tram - 10 min walk
  • Hong Kong City Hall - 12 min walk
  • Lan Kwai Fong - 17 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk

Getting around

  • Hong Kong Admiralty Station - 5 min walk
  • Cotton Tree Drive Tram Stop - 5 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • 夏宮 - 3 min walk
  • Lobby Lounge - 2 min walk
  • Emmer - 1 min walk
  • Nadaman 灘萬 - 1 min walk
  • Dim Sum Library - 1 min walk

About this property

Island Shangri-La, Hong Kong

5-star luxury hotel located in Central & Western District
Consider a stay at Island Shangri-La, Hong Kong and take advantage of a return airport shuttle, 2 cafes and dry cleaning/laundry services. Treat yourself to a body scrub, a body wrap or a massage at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature international cuisine and ocean views. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
Other perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, multilingual staff and a banquet hall
  • Wedding services, a 24-hour front desk and tour/ticket information
  • Guest reviews say great things about the proximity to shopping
Room features
All 557 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 500 per day)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 404.8 for adults and HKD 404.8 for children
  • 5 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant Petrus
  • Cafe TOO
  • Summer Palace
  • Lobster Bar and Grill
  • Nadaman

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • A meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Please note: during the listed renovation period alternate fitness and spa facilities will be available onsite.

Renovations and closures

The property will be renovating from 8 February 2023 to 31 December 2023 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 404.8 for adults and from HKD 404.8 for children
  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the Horizon Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Island Shangri-La Hotel Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hong Kong
Island Shangri-La
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Island Shangri-La, Hong Kong have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at 港島香格里拉?

As of 28 Mar 2023, prices found for a 1-night stay for 2 adults at 港島香格里拉 on 21 Apr 2023 start from HK$2,560.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Island Shangri-La, Hong Kong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Island Shangri-La, Hong Kong?

Valet parking is available for HKD 500 per day.

What time is check-in at Island Shangri-La, Hong Kong?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Island Shangri-La, Hong Kong?

Checkout is at noon.

Does Island Shangri-La, Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of HKD 1150 per vehicle applies.

Where is Island Shangri-La, Hong Kong located?

Located in Central & Western District, this luxury hotel is within a 15-minute walk of Pacific Place and Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 miles (3 km). Cotton Tree Drive Tram Stop and Hong Kong Admiralty Station are within a 5-minute walk.

Island Shangri-La, Hong Kong Reviews

Island Shangri-La, Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 723 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 146 out of 723 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 30 out of 723 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 15 out of 723 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 723 reviews" "
" "2 - Terrible 1%

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service
Lovely helpful staff. Especially the bell man called Eddy. And the whole staff who took care and made sure my daughter has a pleasant stay: Cathy and team.
Stayed 4 nights in Mar 2023

10/10 Excellent

Hrvoje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service
Stayed 5 nights in Mar 2023

10/10 Excellent

Ke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy and cheerful employees
Stayed 2 nights in Feb 2023

10/10 Excellent

Suneet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean. The staff were very polite and helpful. Super location. Could improve on a music system isn't he room and a better tv. But overall great hotel with hardly any negatives.
Stayed 5 nights in Feb 2023

10/10 Excellent

Ying Hung

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Time to reburnish the room

10/10 Excellent

Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Island Shangri-La never fails to amaze me with their staff doing everything to please my 2 young kids who was staying there for the first time. Top notch staff and hotel.

10/10 Excellent

Natthawut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Giuseppe

Stayed 5 nights in Sep 2022

10/10 Excellent

Shirley

Stayed 2 nights in Aug 2022

6/10 Okay

wing hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
While it might be shangri la's corporate initiative to promote sustainability by potentially minimizing plastic waste, basic personal care amenities like combs and razor should always be provided in room for guests convenience.
Stayed 1 night in Aug 2022