Based on my experience on the standard king room, the hotel is the best hotel I have stayed in based on the product offering and customer service experience. The room is well appointed for its size, and I describe it as ‘compact luxury’. The materials of the room are high quality, I did find the work desk small though. The bedding is very high quality pillows, mattress and blankets. The fridge is handy, with accompanying safe. The housekeeping service is amazing and the best I have ever experienced as it was always done in timely manner. The lounge café was very good. The bathroom and shower are very well appointed materials, marble and shower head fixtures are excellent, with high quality shower gel, shampoo, conditioner and lotion. Daily toothbrush and toothpaste with slippers are a bonus. The staff overall were excellent and I look forward to my next stay. Excellent hotel experience!!!!!!