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The Upper House

Photo gallery for The Upper House

Exterior
Plasma TV, pay-per-view films
Frette Italian sheets, Select Comfort beds, free minibar items
Frette Italian sheets, Select Comfort beds, free minibar items
Frette Italian sheets, Select Comfort beds, free minibar items

Overview of The Upper House

The Upper House

5.0 star property

4.8/5 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Pacific Place, 88 Queensway, Central, Hong Kong

Explore the area

  • Popular LocationVictoria Harbour13 min walk
  • Popular LocationLan Kwai Fong18 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre18 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

Room options

About this area

Hong Kong

The Upper House is located in Central & Western District, a neighbourhood in Hong Kong, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Ma On Shan Country Park and Sai Kung East Country Park, while Tai Kwun - Centre for Heritage and Arts and Hong Kong Museum of History are cultural highlights. Hong Kong Disneyland and Ocean Park are also worth visiting.

What's nearby

  • Hong Kong Park - 4 min walk
  • The Peak Tram - 11 min walk
  • Victoria Harbour - 13 min walk
  • Lan Kwai Fong - 18 min walk
  • Hong Kong Convention and Exhibition Centre - 18 min walk

Getting around

  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

About this property

The Upper House

5-star luxury hotel located in Central & Western District
At The Upper House, you can look forward to a round-trip airport shuttle, a terrace and shopping on site. Treat yourself to a massage or other spa services. Enjoy a beachfront location, garden views, and al fresco dining at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Limo/town car service, express check-out and a porter/bellboy
  • Multilingual staff, a front desk safe and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and proximity to public transport
Room features
All 117 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Frette Italian sheets, Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Separate sitting areas, fridges and free infant beds

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 250-300 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Salisterra
  • The Continental

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Shopping
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (1238 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 880.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between HKD 250 and HKD 300 per person (approximately)
  • Airport shuttle fee: HKD 1200 per vehicle
  • Self-parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Upper House Hotel Hong Kong
Upper House Hotel
Upper House Hong Kong
Upper House
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 奕居酒店?

As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at 奕居酒店 on 21 Dec 2022 start from HK$3,226.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self-parking is available for HKD 800 per day. Valet parking is available for HKD 800 per day.

What time is check-in at The Upper House?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at The Upper House?

Checkout is at 11:00 AM.

Does The Upper House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1200 per vehicle applies.

Where is The Upper House located?

Located in Central & Western District, this luxury hotel is within a 5-minute walk of Pacific Place and Hong Kong Park. The Peak Tram and Victoria Harbour are also within 15 minutes. Hong Kong Admiralty Station is 8 minutes by foot and Hong Kong Wan Chai Station is 11 minutes.

Can I cancel my reservation for free at The Upper House and receive a full refund?

Yes, The Upper House offers free cancellation on select room rates, because flexibility matters! Please refer to The Upper House cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 329 out of 373 reviews" "
" "5 - Excellent 88%
Rating 4 - Good. 30 out of 373 reviews" "
" "4 - Good 8%
Rating 3 - Okay. 9 out of 373 reviews" "
" "3 - Okay 2%
Rating 2 - Poor. 3 out of 373 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 2 out of 373 reviews" "
" "1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Tsun Fung
Stayed 1 night in Jul 2022

5/5 Excellent

Wai ling
Stayed 1 night in Jun 2022

5/5 Excellent

Tsz Ying
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Hong Kong. Excellent service and room design is amazing (if you value how designer used the space). The breakfast in the morning is also superb.
Stayed 2 nights in Mar 2022

5/5 Excellent

Ka Man
Stayed 1 night in Apr 2022

5/5 Excellent

Cheok Man Andy
Stayed 1 night in Apr 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

Chi Lit
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and enjoyable place to stay. The bathing facility is superb.
Stayed 1 night in Feb 2022

5/5 Excellent

WONG
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, nothing to complain
Stayed 2 nights in Dec 2021

5/5 Excellent

Cherry
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

James Monroe
Stayed 1 night in Dec 2021