5/5 Excellent
Verified traveller
Travelled with partner
1 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
The Upper House
Photo gallery for The Upper House
Overview of The Upper House
The Upper House
4.8/5 Exceptional
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Temperature checks
Pacific Place, 88 Queensway, Central, Hong Kong
Explore the area
- Victoria Harbour12 min walk
- Hong Kong Convention and Exhibition Centre18 min walk
- Lan Kwai Fong19 min walk
- Hong Kong (HKG-Hong Kong Intl.)39 min drive
Choose dates to view prices
About this area
Hong Kong
The Upper House is located in Central & Western District, a neighbourhood in Hong Kong, and is in the city centre and near a metro station. The area's natural beauty can be seen at Ma On Shan Country Park and Hong Kong Park, while Hong Kong Academy for Performing Arts and Hong Kong Museum of History are cultural highlights. The Peak Tram and Hong Kong Zoo and Botanical Gardens are also worth visiting.
What's nearby
- Pacific Place - 1 min walk
- Hong Kong Park - 10 min walk
- Victoria Harbour - 12 min walk
- Hong Kong Convention and Exhibition Centre - 18 min walk
- Lan Kwai Fong - 19 min walk
Getting around
- Hong Kong Admiralty Station - 8 min walk
- Hong Kong Station - 19 min walk
- Hong Kong International Airport (HKG) - 39 min drive
Restaurants
- Where to eat
- Salisterra – Restaurant with a bar offering Mediterranean cuisine. Serves breakfast, brunch, lunch and dinner daily.
About this property
Awards and affiliations
The Upper House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Cleaning and safety practices
Enhanced cleanliness measures
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (HKD 800 per day)
- Valet parking on site (HKD 800 per day)
- Wheelchair-accessible parking available
- 24-hour pick-up airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 250-300 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Free bike hire
- Shopping
Family friendly
- Free cots/infant beds
- Laundry facilities
- Fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
Languages spoken
- Chinese
- English
- French
- German
- Hindi
- Italian
- Korean
Business services
- Business centre
- Conference space (1238 square feet)
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Frette Italian sheets
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
- Select comfort bed
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 42-inch plasma TV
- Films for purchase
Food and drink
- Electric kettle
- Espresso maker
- Free bottled water
- Free minibar (some items)
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Safe
- Separate sitting area
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Hong Kong
Central & Western District
5 star
Family-friendly
Guest rating 4.5+
Hotel
Washer and dryer
Air conditioned
Policies
Check-in
Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HKD 880.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between HKD 250 and HKD 300 per person (approximately)
- Airport shuttle fee: HKD 1200 per vehicle
- Self-parking fee: HKD 800 per day
- Valet parking fee: HKD 800 per day
- Rollaway bed fee: HKD 880.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Upper House Hotel Hong Kong
Upper House Hotel
Upper House Hong Kong
Upper House
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong
Frequently asked questions
Overall score and ratings
4.8
Exceptional
4.9/5
Cleanliness
4.8/5
Staff & service
4.4/5
Amenities
4.8/5
Property conditions & facilities
5/5 Excellent
Jacky
18 Jun 2021
Stayed 1 night in Jun 2021
5/5 Excellent
Tsz Hong
Travelled with group
16 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Top Three Hotel in Hong Kong
Stayed 1 night in Jun 2021
5/5 Excellent
Andrew
3 May 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
5/5 Excellent
Yan Jie Jay
12 Apr 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021