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JW Marriott Hotel Hong Kong

Photo gallery for JW Marriott Hotel Hong Kong

Featured image
Outdoor pool, pool umbrellas
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of JW Marriott Hotel Hong Kong

JW Marriott Hotel Hong Kong

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Pacific Place, 88 Queensway, Hong Kong

Explore the area

  • Popular LocationVictoria Harbour13 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre17 min walk
  • Popular LocationLan Kwai Fong19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Choose dates to view prices

About this area

Hong Kong

Located on the waterfront, JW Marriott Hotel Hong Kong is in Central & Western District neighbourhood and is connected to a shopping centre. Victoria Harbour and Kowloon Bay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Repulse Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Pacific Place - 1 min walk
  • Hong Kong Park - 10 min walk
  • Victoria Harbour - 13 min walk
  • Hong Kong Convention and Exhibition Centre - 17 min walk
  • Lan Kwai Fong - 19 min walk

Getting around

  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Where to eat
  • Flint – Serves lunch and dinner on selected days. Reservations required.
  • Man Ho Chinese Restaurant – Serves lunch and dinner daily. Reservations required.
  • JW Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
  • Fish Bar – Poolside restaurant with a bar offering seafood. Serves lunch, dinner and light fare daily. Reservations required.

About this property

JW Marriott Hotel Hong Kong

Luxury hotel connected to a shopping centre in Hong Kong with 6 restaurants
This hotel features 6 restaurants, an outdoor pool and a 24-hour health club. WiFi in public areas is free. Additionally, a poolside bar, a sauna and a 24-hour business centre are on-site. All 608 rooms provide free WiFi and free wired Internet, Smart TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include pillowtop beds, 24-hour room service and TVs.
JW Marriott Hotel Hong Kong offers 608 forms of accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (HKD 600 per day)
  • Street parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: HKD 358 for adults and HKD 258 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Japanese

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12163 square feet)
  • Meeting rooms - 16

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 358 for adults and HKD 258 for children (approximately)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 11 and younger to access the Executive Lounge after 6 PM.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Marriott Hotel Hong Kong
JW Marriott Hotel
JW Marriott Hong Kong
Hong Kong Marriott
Marriott Hong Kong
Jw Marriott Hong Kong
JW Marriott Hotel Hong Kong Hotel
JW Marriott Hotel Hong Kong Hong Kong
JW Marriott Hotel Hong Kong Hotel Hong Kong

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 619 out of 967 reviews
5 - Excellent 64%
Rating 4 - Good. 278 out of 967 reviews
4 - Good 29%
Rating 3 - Okay. 53 out of 967 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 967 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 967 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First nothing then everything
I was initially alarmed by the fact that it took three messages to the hotel via the hotels.com app to get an answer to my question about the amount of F&B credit that we were entitled to as part of the package but those worries were unfounded and the JW Marriott was otherwise very impressive. Service was superb throughout and we felt very well looked after at each stage. The rooms were nicely done, clearly a revamp had left in place the bathroom and some fixtures but the new decor and statement pieces made the room seem nicely contemporary and it was novel to have a bed facing out onto a glorious big window. The bed itself was the most comfortable we had experienced in Hong Kong and despite the T3 we both slept very well. Breakfast and dinner (in Bar Q88) were both of a high quality with imaginative cocktails in the evening and a good selection of high quality food in the morning. Departure was super efficient and the whole experience was a step up from the initial lack of communication.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in Jul 2021