佛羅倫斯酒店 | 熱門佛羅倫斯住宿限時優惠每晚可低至 HK$476

「Breakfast wasn’t very good.」

「Very nice place, only thing I can say that’s negative, is they didn’t have just regular black tea on the breakfast buffet, only spiced tea bags. I don’t drink coffee, sooo with no tea with caffeine really put a damper on my morning wake up mood…..met a couple more people in the dining room wanting just regular black tea without all that fancy additives, when I asked the front desk they said they just buy whatever from Walmart and till it’s gone they won’t purchase anymore….hello doesn’t that...

「Cockroaches in lobby!」

「No good at all」

「I want to file a complaint on the Sparks manager she was very rude and unruly and told me an untruth about a situation I was looking for my medicine and she said the manager would be there I mean the the housekeeping manager will be there Thursday at 9:00 but when I went there cuz I have been calling and she was hanging the phone up in my face and when I got there she said the manager was not there he told me she didn't have my medicine」

「good Breakfast menu」

「good」

「Not clean」

「Very good customer service.」

「Staff at the bistro was top notch.」

「Room wasn't clean」

「Hotel was beautiful, problems with check in. Staff made rude comments to my family after swimming. Also woken up at 6am by noisy room beside us.」

「Wonderful location, friendly staff and clean rooms. I will stay here again!」

「Excellent hospitality. Staff was friendly, helpful and efficient. Hotel was in excellent shape. Room was super clean and neat and smelled good. Breakfast was plentiful and tasty.」