城西区 2 星级酒店, HK$839 起

“Poor customer service”

“All of staff of this hotel were very kind and showed full of hospitality. I don't speak Chinese, thus I couldn't communicate with one of staff. However, the young guy prepared a translation app quickly and tried to understand each other through it. As a result, I could check-in thanks to him. This accommodation is located almost in the center of Xining City. You can find many restaurants around here. It was very convenient there is a bus stop within several minutes' walk to go to the Kumbum……

“Elegant and beautiful with superb service! We had a beautiful view of the park, the room was superbly appointed with anything you could want and the service was impeccable. Just pick up the phone and a robot will bring you extra soap or coffee pods! And the in-person staff were always friendly and professional. Old school (but totally modern) and highly recommended.”