巴鲁岛 3 星级酒店, HK$253 起

“Muy bueno”

“This was not my choice in booking as my original choice was cancelled for some odd reason or another. No hot water and if we wanted hot water , there was an additional fee / upgrade nightly fee ”

“Fres”

“The staff was extremely nice, patient and helpful. The room was nice. It was cleaned everyday. Breakfast was included and was very complete. Loved it. We went up on the terrace several times (furniture needs pillows) and used the small, yet sufficient pool. The hotel is very conveniently located. A busy street does run in front of it, so if you’re sensitive to noise, it may bother you, but it did not bother us. We slept really well in our king size bed. ”

“The place beautiful and quiet,everything clean,very good breakfast, nice pool,very nice view to the see,the room big,nice shower,nice jacuzzi, the view from the bed to sea wonderful because the wall have just glass and very good curtains, the service clean exelente,all workers are very nice people. Wonderful and romantic place.”

“.”

“My stay was an absolute nightmare, and Expedia labeling this property as a VIP hotel seriously damages the credibility of the program. I was placed in a room facing a large dusty outdoor AC unit, the shower worked sporadically, and the refrigerator only stayed on when the room key was inserted — something never explained at check-in. Saturday night was also extremely loud, making it difficult to sleep. I reported these issues multiple times, including through an Expedia representative.……

“My stay at Mood Matuna was amazing and made my birthday trip feel perfect. Before I arrived, Maria, Daniel, and the rest of the staff communicated with me through WhatsApp and helped with transportation, decorations, breakfast, excursions, dinner reservations, water, ice, and the sunset cruise. They answered every question with patience and kindness and never made me feel like I was asking too much. The birthday decorations were beautiful and looked even better in person. The balloons, flowers,……

“Booked and paid for deluxe suite with city view, to only be downgraded to junior suite with no windows without telling me! Also shower very dangerous, not all water goes gown drain so when you step into shower it’s like stepping on ice. It’s all about the location, very good only a few hundred metres from the clock tower. Also have a very small pool on ground floor for those hot days.”