Bloomington 3 Stars Hotels

"I was double charged for parking, also an employee came to my room claiming a noise complaint my kids were sleep and the other was watching tv. When I told him it wasn’t my kids and please don’t come back knocking at the door for a noise complaint we were not responsible for the noise he told me if he comes back again I will be put out and for what. As my nephew was coming down the hall to go to the other room the man is standing outside of the door just standing there. Why are you harassing my room when you clearly can hear we aren’t the problem and go find the problem. I paid over $1200 dollars for two rooms to be not treated respectfully by staff and accused of noise me or my children weren’t making. Then they turned around and tried to charge me $100 plus dollars for towels that were returned and double charged me for parking. As much money as this place makes and they are beyond greedy. Parking should be included in the stay for at of all since your are charging almost funeral prices for a room and check in is at 4pm with the water park closing at 8pm on weekends and you have to check out at 11am you prices are insane and this place should be shut down because they are literally robbing people blind and no one see it."

"Our first room had someone’s dirty clothes left behind. The washroom door handle was on backwards. The lock was on the outside of the washroom door. Safety concern. Staff were very understanding when we told them about the lock and the clothes that they changed our room for us. "

"Yes"

"Nice clean room and friendly knowledgeable staff!"

"Front desk clerk was fast, friendly and efficient."

"Room was very clean. Bar staff was great. Will stay again"

"It was said not to smoke within 25 ft but the smokers always stay at the entrance to smoke. As soon as you get out of the car, all the smoke get into your nose. I don’t like second hand smoke and I don’t like smell that nasty smell. Other than that, everything was good. "

"Room was generally clean. Portions of the carpet could have benefitted for a good vacuum. The layout of the bathroom and wash basin was not particularly preferable. With the washbasin outside the toilet and with no handle par to hang a hand towel, we had to drape a towel on a chair, or walk into the toilet with wet hands and face to dry up. Recommend: install a hand towel bar on the side of the wash basin."