“Received welcome email on 4/18/25. Upon arrival was told reservation was cancelled as of December 2025. Showed them the information on laptop computer and was told they had to go by what their computer showed. Was able to get in a room, but it was higher priced than my reservation. Also it was a much smaller room than the one I had reserved. I did not appreciate my Expedia reservation was not honored. Especially since I had an email from the hotel looking forward to my stay just 2 days……
“Received welcome email on 4/18/25. Upon arrival was told reservation was cancelled as of December 2025. Showed them the information on laptop computer and was told they had to go by what their computer showed. Was able to get in a room, but it was higher priced than my reservation. Also it was a much smaller room than the one I had reserved. I did not appreciate my Expedia reservation was not honored. Especially since I had an email from the hotel looking forward to my stay just 2 days……
Harold