卡爾亞蒙斯華 3 星級酒店 | 酒店優惠低至 HK$282

「Non working rooms in my experience with no working shower. EXPEDIA and ANDREITA HOTEL scam travelers and actually refuse to refund customers on arrival when their lack of advertised amenities and faults are discovered. I was offered a new room which too, had a non working shower with no other options for the night. There was only a single towel offered in the bathroom- looked used, and the television had only one working station. I quickly looked up a different hotel nearby and personally had...

「Staff were very accommodating. One was upgraded without asking. Great breakfast. 」

「Airport shuttle was awesome. Well groomed property.」

「This place is a bit of a ghost town. Management is absent from the property and the staff, while nice and well-meaning, can't confirm your booking or access your records at check-in. It's you to prove you've booked with your receipt. Then they have no idea which room you booked and you've got to look around the hotel til it matches the picture and description on the receipt. Staff were really helpful with luggage though.」

「空港シャトルを予約しており、スタッフが名前の紙をもって空港でお待ちしますとのメッセージが来ていたので 安心していたのですが、空港にスタッフは来ておらず、空港から電話をしたら、約1時間遅れで来られました。タクシーで自分から行くことも考えたのですが、すくに来るだろうと待ってみることにしました。でも、来られたのは、1時間後でした。あてにならないですね。これも文化でしょうか。」

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「The staff was exceptionally friendly and helpful with everything we asks them and more, they helped us plan where to go and organized our transportation. The location is amazing and the facilities are excellent. Highly recommended!」