「We are well-seasoned travelers who have stayed in hotels across Eastern and Western Europe, Asia, and North America, and we booked this property because of its high ratings. Unfortunately, our experience was nothing close to what we expected.
From the start, there were multiple maintenance and service issues that should never occur at a properly managed hotel.
The most serious issue was our room door lock, which was not functioning properly and remained unresolved for two nights despite repeated...
「We are well-seasoned travelers who have stayed in hotels across Eastern and Western Europe, Asia, and North America, and we booked this property because of its high ratings. Unfortunately, our experience was nothing close to what we expected.
From the start, there were multiple maintenance and service issues that should never occur at a properly managed hotel.
The most serious issue was our room door lock, which was not functioning properly and remained unresolved for two nights despite repeated...
Philip