Nametsu 3 Stars Hotels

"A very professionally run Onsen Hotel. Staff are very professional and accommodating. Rooms are spacious and clean. Onsen well maintained and hot."

"Reasonable pricing hotel for business travelers"

"Great place to stay"

"First time our family booked Richmond Hotel, but very clean and comfortable rooms, we will definitely be back!"

"The stay was ok, although te room wasn't that comfortable. The light was way too bright in the room. Good location in Yamagata. Breakfast wasn't really worth it and wasn't special."

"Our family was very impressed with the cleanliness, staff and the quiet, comfort of the hotel. Loved the pajamas and the towels felt brand new. We would love to stay here again!"

"Great location, comfort room and quiet."

"We are two very new foreign travelers. The staff did not speak our language but were incredibly accommodating and made us feel welcome. Very clean, very good stay."

"Good area and nice staff "

"Incredible property right on the snow next to the ski lift. It was perfect to be able to ski in and out as we pleased. The staff were super helpful and lovely."

"The hotel is fantastically located next to the station and within walking distance of Kajo park. The room was clean and a lot larger than many other business hotels in Japan. The breakfast was decent with a variety of options to suit most diners as well."

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"