Oakland 3 Stars Hotels

"There was no breakfast or Amenities available. Out of my 4 days stay they had no breakfast for 3 days which was also go to breakfast. They do mot have live breakfast going on. For Go to breakfast, they said they finished early or they do not have supplies. Their keys are also not working, one night I had to ask staff at 2 am in night to fix it so I can get in my room. Hotel pool was also out of service. Nothing of these was mentioned in their description on expedia. We called for refund many time but nobody called us back. "

"The room didn’t have any chairs only a small ottoman. Also the bathroom could use some TLC"

"Parking was great on and off highway in seconds"

"There was dried snot on the long pillows , the ac didn’t work they said it was shut off when it was like 75 degrees out . The staff were alright . Parking was close. That’s probably the only plus with this hotel "

"I recently stayed at the Hilton Garden Inn Ridgefield Park for my birthday, and unfortunately, it turned out to be one of the worst hotel experiences I’ve had. We checked in around 8 PM as a family—my husband, my 5-year-old son, my 80-year-old grandmother, and myself (currently pregnant). From the start, we were placed in a room right next to the elevators, which produced extremely loud and constant mechanical noise throughout the night. It was unbearable. On top of that, the AC in the room was not working, making the situation even more uncomfortable—especially given my pregnancy and my elderly grandmother’s needs. By around 10 PM, after realizing we wouldn’t be able to sleep, I called the front desk to request a room change. I was told there were no rooms available, which I later found to be untrue, as rooms were still listed online. It felt like we were not offered a solution simply because alternative rooms may have been more expensive. I would have gladly paid the difference if it had been offered—sleep and comfort for my family were far more important. We ended up not sleeping at all that night. It was incredibly frustrating, exhausting, and honestly ruined what was supposed to be a special birthday stay. To make matters worse, when I reached out afterward, the hotel refused to issue a refund and instead offered just $25 in reward points. After paying $215 for a night we couldn’t even rest, this felt dismissive and unacceptable. This experience was a complete waste "

"Great clean handicap room"