Darien 4 Stars Hotels

"The room was clean but is a lot smaller than advertised. I booked a suite with a king bed and it advertised that I would be getting a city view but my view was just another hotel. There were no amenities on the bed as pictured either. Which is fine but I was excited about it (lol) other than that, the stay was great. "

"Clean room as always Accessible to all main spots in Chicago "

"I think you took advantage of people needing a place to stay when their flight was cancelled. The price was very inflated but we had very little choice about where we could stay. "

"Great experience "

"The hotel is very nice overall! We loved the games area in the lobby! Maybe it’s just that they’re extremely short staffed for the size of the place, but when disappointments keep happening you start to feel let down. Expect long lines at the front desk for check in or anything else. We couldn't get a response about getting an extra blanket for the room and they only have an automated system to help you with guest service. We also had to wait a couple hours for our luggage to get to the room after we arrived which was inconvenient. Also, heads up - we weren’t made aware at check in that the pool/hot tub area closes at 9:45 pm and that you need a reservation after 2:30 pm so we weren’t able to use either when we were there. That was a bummer for the kids since that’s why we booked this hotel!"

"The staff was so unprofessional with a bad attitude that he didn't let me sign the paper saying the exact check out time. One of the roomate smells bad and there wasn't windows that can be opened so I had to stay with the bad smell for whole day"

"Our room was clean and the bed was very comfortable. I will note that we were supposed to be in a 425 square foot room with a decent sized bathroom but the room we were given was no larger that 200 square feet. "

"The hotel main lobby is so beautiful! The pool was great and warm for the cold weather. Everything is walking distance. "

"This hotel is always a nice spot. My go-to in Chicago. It is consistently clean, the food selection at Hoyt’s is great and Juan is a wonderful server there. I typically arrive late but my room is always ready and I have no issues with amenities or location in the city. Love Royal Sonesta"