“Room was clean however entrance lounge area smelled strongly of cigarette smoke and most staff did not greet guests on arrival back to hotel let alone make eye contact. I also asked staff about how to get to Hon Tam island and they were not helpful. Also really loud music in evening from restaurants on the strip can be heard in room and stops around midnight. There was one member of staff who was amazing, friendly and so so so great and her name was Kieu”
“Room was clean however entrance lounge area smelled strongly of cigarette smoke and most staff did not greet guests on arrival back to hotel let alone make eye contact. I also asked staff about how to get to Hon Tam island and they were not helpful. Also really loud music in evening from restaurants on the strip can be heard in room and stops around midnight. There was one member of staff who was amazing, friendly and so so so great and her name was Kieu”
Lunara