Houston 4 Stars Hotels

"Great"

"The check in process was horrible because they could not find our reservation. When they did it was charged to a card that did not belong to us. The air conditioning system was deplorable in the hallways. It was our niece's college graduation and we referred all family members to that hotel. They ALL had check in issues. We did not even stay at the hotel because it was such a hassle and we still got charged. The parking garage broke the rack on our SUV and the parking meter did not work in the underground garage. We finally paid $40 after a huge hassle at the front desk. The rooms were not well taken care of and the staff was untrained and overworked because they lacked decorum in difficult situations. Hilton has lapsed in its service and its quality. The Doubletree Greenway Plaza needs a full makeover and better management."

"Wonderful experience 10/10 review highly recommended"

"Great location, very clean, very courteous and helpful staff; free breakfast did not include hot items (eggs, bacon, oatmeal were an additional charge); overall a pleasant stay - although the place had a heavy perfume/odor masking smell in lobby and hallways - room was much less noticeable with smell. For price, was well worth it though. Nothing major to speak of."

"The rooms are clean for the most part , I wouldn’t say they’re paying attention to every little detail. There was hair through out our restroom, and a stained bed skirt."

"Staff was very friendly"

"The room had roaches in the bathroom and the toilet wouldn’t flush properly. Maintenance came to fix but it still wouldn’t work properly."

"Great"

"Do not stay here. The photos are catfish and the reviews myst be paid because it was dirty, smelly, and not to the standard they claimed. I will never stay here again. This hotel was awful!"