卡帕鲁瓦 4 星级酒店, HK$6,599 起

“the unit was great. location good (away from the scrum while still being close to food/shops/etc.) The only problem was in booking. The original unit listing on expedia was inaccurate to point that, a week or so before when the resort sent pre-travel email describing the unit in Their terms it was clear that the booked unit would not be acceptable for our needs. KBM was contacted and they did everything they could to find a different unit that would fit our needs (although Still not quite as……

“设施齐全，但设备有些陈旧。如果可以每天有人整理一下房间更好”

“The Kapalua Bay Villas are located on the cliffs above Kapalua Bay. The Villa we were in had a large grass area in front of us, then the cliffs, ocean, etc. Yremendiously beautiful setting. Sitting on the patio and listening to the wind and waves is incredibly tranquil... It is truly a multimillion dollar view. While I give 5 stars, mostly for the location, as the actual condo is starting to get a bit run down. The walls need paint and some repairs. The counter grout is chipping out of……

“Our stay was extremely disappointing. This property is advertised as a Luxury Living Village, and we paid a premium price expecting the high standard described in the listing. Instead, from the moment we arrived, the dryer was not working and was never repaired. The microwave was also broken upon check-in. The garbage disposal didn’t work either, leaving food trapped inside and creating a horrible smell throughout the kitchen. To make matters worse, we found cockroaches. The listing led us to……

“乾淨舒適的房間與床鋪，廚房設備齊全”

“The actual condo accommodation was a 10/10. Dealing with KBM management company was less than ideal and detracted from the experience. KBM sent innumerable emails and texts including a strict 11 AM check out which felt more like a "get out." The charged an additional $300/day "registration fee" that was never disclosed. After a number of phone calls and talking with the Montage front desk, this was removed. We asked for service on the TV in the main room that was never addressed. The……

“The property was as pictured. Grounds were excellently maintained and customer service was very attentive. Check in and check out was a breeze.”