Oracle 4 Stars Hotels

"**Valet Car Damage. Be Aware** Stayed at The Westin La Paloma Resort & Spa (March 20–26, 2026) and had a very disappointing experience related to valet service. Due to the Senior PGA event, valet parking was suggested. Unfortunately, while my vehicle was in valet custody, it was damaged. They hit a bus or one of their tour buses hit my vehicle.. At the time of pickup, valet staff acknowledged the incident and apologized, indicating the vehicle had been struck while under their care. However, since then, I have received no meaningful support or resolution from the hotel or their valet provider. My claim has been denied, and despite multiple follow-ups, no one from management has taken responsibility or provided clear answers. This has been extremely frustrating, especially given the level of service expected from a property like this. Guests should be aware that if you valet your vehicle here, you may have difficulty getting assistance if something goes wrong. I strongly recommend taking photos and documenting everything before handing over your keys, and considering alternative parking options if available. Very disappointing experience overall, and still unresolved."

"Outstanding Easter activities for kids in addition to the normal outstanding amentities."

"Clean room. Very friendly staff. Food very good. Great views. Good location to activities. A bit outdated but would return."

"Gym was small. Room was clean but not very special. No view. Window had a large bush in front .Not pleasant to look at. "

"I found the pool area to be outdated and in need of a remodel. The omni is not worth the money for the oudated and shabby property. The only restaurant I liked was the breakfast place. I didnt; like the gnats in our room. Overall, will not ever go back."

"The property was beautiful. Our room felt dated. The staff was hit and miss. The food was ok, but overpriced for what it was. Overall, it was great and we left the property often to dine elsewhere and go sightseeing."