Saitama 4 Stars Hotels

"I was taken aback by a staff member, who was unusually unfriendly, though I would not say she was rude. Perhaps I got spoiled by staff members at other Japanese hotels, who were extremely cuorteous and friendly. My room was quite cold. A better heating system would be helpful. Also, the betteries were dead in the TV remote control. I understand these things happen, but checking it from time to time would be helpful. "

"Nice central location. Well maintained property with good service "

"Tiny, TINY room - pictures did not show how small - claustrophobic. Room hot, no air con. "

"I really enjoyed our room! We had a top floor Godzilla room with two twin beds, was very nice. The tub was very big and was lovely after a long day. "

"Great location, easy access to train stations. Clean and spacious room. The teppanyaki restaurant is great! "

"The property was very nice and a convenient location. For a family of 4 the room was small but that was expected. Next time, I’ll opt for the family room. "

"Excellent service. Loved the lounge access. Perfect location close to the train, restaurants and shopping "