聖費南多 4 星級酒店 | 酒店優惠低至 HK$857

「This hotel is pretty old. The AC is noisy and is located right above my head, which is annoying. I won’t stay here going forward.」

「地點不錯,房間算大,但是裝潢稍微有的舊,整體算不錯」

「First, we are not being informed of being given a connected room with noises hearing from next room. Second, the shower gel is missing in bathroom and the floor of bathroom is sticky. Third, the alarm is not reset to off and we are being woken up at 6am. Yet, the staff is nice there and help provide remedy.」

「The room is quite tight but with all well designed necessities which the customers demand is considered . Most functions of dining , meeting and working are allocated in its lobby areas to get the community more closely. The only thing I am not get used to is u need to carry the bottle of filled water from the lobby cafe areas which might not convenient especially in the evening or for guest who prefer to drink hot tea or coffee at room.」

「原本就是訂兩張雙人床的房間，結果到現在跟我說沒有兩張雙人床的房間，問我能不能接受一張雙人床還一張沙發床的房間，於是我表明立場我的訂單就是兩張雙人床，他才給我這樣的房間，這樣的做法很不專業，而且還是四星級的飯店」

「是」

「Overall is good!」

「leaking 」

「原訂的房間應該要有浴缸，但入住時走到房間才發現沒有浴缸，於是再去一次櫃檯更換房間，櫃檯人員非常友善的幫我們換了一間比較大且有浴缸的房型。 」

「I can’t not get any service.」

「正睡觉呢，房间消防报警铃声响个不停刺耳！ 周五晚上洗澡热水不热！ 祝10天只有两瓶免费矿泉水！」

「All staffs are nice and helpful. The rooms are too small when the room rates not cheap comparatively. Amenities are too old and not up to date, like the hair dryer, I wonder why the cord is so short not even 12” in length, really the 1st time I saw the shortest cord during all my travels. The plugs for charger are too slow, I need few hours time to finish charging my phones.. not really happy with the facilities of the hotel. My only appreciation is the staffs of all staffs.」

「all good 」