「The Hotel is breath taking despite going through some renovations. The rooms are very clean and the staff is exceptional. The entire staff was very friendly and helpful. They truly go above and beyond for us guests. We will definitely be booking here again when we return to Cabo.」
「I paid for an ocean view room and did not get it. The staff said it was “partial view” which I disagree. It was the view of the 2nd pool and had about 5% view of the ocean. I could have saved a lot of money if i booked a regular room instead . The resort is very clean. If ur looking for a very laid back place, this is it. Pool bar closes at 5pm. There’s not much to do after 5pm. Staff is friendly. It was just not my cup of tea personally. It was too laid back for us.」
「Overall customer service was unsatisfactory. Staff wasn’t very helpful only a handful were nice and friendly. I wouldn’t recommend this place. I would look into other places that have better service and value for the price we paid.」
「Westin In San Jose Del Cabo is amazing. Resort is designed beautifully, clean with all the conveniences you need.
Yoga in the morning, excellent gym, deli on site with great coffee or any other groceries you may need. Many restaurants on site too. Pool bar, and plenty of organized activities, with Alicia, Sebastian and Perlita brining joyful energy to many activities.」