瓦拉纳西 4 星级酒店, HK$82 起

“素晴らしいホテルでした。 1番はオーナーさんの優しさです。旅の不安を消してくれました。 帰りは早朝4時の出発が必須だったのですが、Uberの待ち合わせエリアまで送ってくださったり。。。 お部屋は湿気が少し気になりました。 でも、それも全部カバーできる程の素晴らしいホテルでした。 リッチも良く、近くには美味しいレストランや、ガートもあります。 トイレもティッシュは流せるし、シャワーもしっかりお湯が出ました。 お水も申し出たらいただけますし、タオルもいつでもお願いできます。 おすすめです。”

“U”

“This hotel is OK if you dont want hot running water on demand in the evenings. If you do, you need to ask the staff to switch on the immersion heater 30 minutes before you want your shower! On our last morning, there was also no hot running water. Instead, we were presented with a bucket of hot water. There is AC in the room but this is used to cool the room only and not heat the room. As we were there in winter time, we were very cold! We booked a premium room which was so small! We asked to……

“FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October) To Expedia Customer Relations / Customer Support Subject: FORMAL COMPLAINT – Misleading Hotel Listing, Unacceptable Hygiene, Guest Safety Concerns and Demand for Full Refund – One Off Assi Ghat, Varanasi (14–16 October) Dear Expedia Customer Relations Team, I am writing to lodge a serious formal complaint regarding my fully prepaid……

“1. Half the items on the restaurant menu were not available 2. The service was really slow… and at times there was no response ( example- in my 6 days of stay they didn’t replace my faulty hair dryer) 3. The elevators and in general all the rooms had a particular stink… The guy in charge though, Suraj was a good and helpful person but I don’t think he knows the competence of the staff. Well now he will know. They have.a taxi service - please don’t use it if the guy incharge is Rajan Singh who……

“The property had an amazing ambience, also it was so clean and beautiful it gave the feel of a 5 star property. The staff was really polite and helpful. Had a great experience”

“Nilay House in Varanasi is a home away from home, a place where you can feel safe, enjoy the interior, the lovely breakfast at Sparrow Café, comfortable beds and wonderful care and friendly service from the staff. I highly recommend staying here as it is also walking distance from Assi ghat.”

“This is a new hotel that has just opened and still work in process. One day the hot water was not there and the next day no cold water. The T.V requires an engineering degree to operate. They charged me for breakfast although I showed the reservation which included breakfast. The employees were friendly and wanted to help If you have other choices wait until they get their act together.”

“Excellent hotel and hospitality”

“While the room, staff, food & comfort were good, there were several power failures, & the steps up to the hotel were dangerous especially when it rained & there was no handrail for support. ”

“staff was hovering we didnt like that”