“Exceptional stay from check-in to checkout.
Azaat (not too sure on the spelling :) )from Kazakhstan at reception was amazing — she noticed from my sons ID at check-in that it was his birthday.
By the time we reached our room, there was a little surprise waiting for our birthday boy: a cake and balloons. Truly going above and beyond, and that kind of attention to detail is what makes a stay genuinely memorable. Thank you, Smith, for the cake and balloons!
The bellmen, Peter and Daniel, were……
“Exceptional stay from check-in to checkout.
Azaat (not too sure on the spelling :) )from Kazakhstan at reception was amazing — she noticed from my sons ID at check-in that it was his birthday.
By the time we reached our room, there was a little surprise waiting for our birthday boy: a cake and balloons. Truly going above and beyond, and that kind of attention to detail is what makes a stay genuinely memorable. Thank you, Smith, for the cake and balloons!
The bellmen, Peter and Daniel, were……
Mazuba