「Dear sir
Why did no one tell me that I couldn't bring food to the island and I had to pay extra for it after so many correspondences?
Because we booked 10 rooms. So I specifically notified the name of each room. Why was not ready when I arrived at the hotel?
Also front desk charged 2 times for our dinner buffet.please make sure refund.
Fion from Taiwan 」
「Tulip is almost brand new. Cabin is spacious and well designed. Facilities are good. Staff are all enthusiastic and extremely helpful. We had a wonderful trip.」
「We had a wonderful experience aboard the Ambassador Signature Cruise. From the moment we checked in, the staff made us feel welcome with their professionalism, warmth, and attention to detail. The ship was elegant, clean, and well maintained, and our bay-view cabin was spacious, comfortable, and offered breathtaking views of Ha Long Bay.
The itinerary was well organized, giving us enough time to enjoy the stunning scenery while participating in activities such as kayaking and exploring the...
「El crucero muy completo. Los dos almuerzos y el desayuno son buffet, la cena es menú fijo. Todas la comidas están incluidas, no las bebidas. Las actividades son buenas, sobretodo el kayak. El guía/encargado muy amable y divertido. Los traslados desde Hanoi no están incluidos pero se pueden coordinar con ellos. 」
「The boat was superb. Brand new and service was excellent. Food really nice. We were upgraded to this ship on the day when travelling to the port which was a bit concerning but all good in the end. We ended up on a better boat so very nice. Trip was excellent. The only reason I didn’t mark it overall as a 5* was the cost but we got what we paid for. So if you want a luxurious trip to Halong bay I’d recommend this trip 」